FL-DBPR-TLH-CTMH-Compliance Officer

Role: Compliance OfficerDuration: 04+ months contract with possible extensionLocation: Tallahassee, FL 33602 (Onsite)CANDIDATE RESPONSIBILITIES:Contact constituents/complainants to discuss the details of the complaints that are filed.Read state statute and compare with complaints to analyze the issue.Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.Provide any resources or referrals, as appropriate.Send a written correspondence to the complainant once approved by the supervisor.Close the case out by adding the appropriate codes/activities/statues in Versa.Document the actions in the OnBase system.REQUIRED SKILLS:Communicate verbally and in writing appropriatelyRead and interrupt Florida statutesPrevious experience working with the public in a professional work environmentExceptional organizational skillsCommit to the project time lineSkills:SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveAbility to speak and understand EnglishRequiredHigh school diplomaRequiredExcellent written and oral communication with the publicRequiredAbility to read and interrupt Florida State StatuesRequired1YearsExperience working with the public in a professional work environmentRequired3YearsExperience working with the public and analyzing complaintsRequired1YearsExperience using VersaHighly desiredExperience using OnBase systemHighly desiredBachelors DegreeHighly desired