Collections Specialist (Temp to Perm)

The Collections Specialist will work as part of the division finance team to collect funds and resolve payment discrepancies. This role will develop an in-depth knowledge of the Fresh Division's distributors and customer accounts.This temp to perm role will be based out of our Bannockburn, IL office (4x/week). We are unable to offer sponsorship for this role. Who are we?Produce Alliance, a Buyers Edge Platform Fresh Division brand, is a leader in produce procurement and supply chain management, helping foodservice operators access premium-quality produce with consistency, safety, and efficiency. Serving QSR, non-traditional, convenience, fast casual, GPO, and healthcare segments, our procurement strategies are designed to lower costs, ensure quality, and meet customized client needs. Our supply chain and distribution network—spanning more than 150 specialty distributors and 400 grower-shippers—delivers reliable logistics and fulfillment. We protect our clients’ brands with industry-leading food safety programs and traceability systems that ensure compliance and transparency. Through advanced technology and business intelligence, we empower smarter procurement decisions with digital tools, real-time reporting, and actionable insights. Backed by dedicated client success teams, Produce Alliance delivers proactive service, strategic guidance, and long-term partnership growth. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed.Your impact:Contact accounts to collect past due invoices.Resolve issues and complaints concerning billing.Identify issues attributing to account delinquency and address with the team lead.Provide friendly and timely customer service.Maintain accurate records of attempted contacts.About you:2+ years' experience in a collections or comparable role, preferredHigh degree of accuracy and attention to detailMicrosoft Office (Strong Excel Skills Preferred)Ability to function in a fast-paced environment and prioritize multiple tasksGood communication skillsAbility to work independently and within a team