Business Development Agent

Passport Auto Group is hiring a full-time Business Development Center (BDC) Agent whose focus is making high-volume outbound phone calls to consumers interested in selling their vehicles based in our dealership in Alexandria, VA. You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set. If you enjoy being on the phone, moving fast, and working toward clear daily goals, then this role could be for you! What We Offer Hourly base pay + bonuses tied to calls, appointments, and vehicle purchases $50,000 base with potential of $85,000 per year All call lists and leads provided Paid training with scripts and objection handling Clear daily expectations and performance metrics Opportunity to grow into senior BDC or acquisition roles Ideal Candidate Comfortable spending most of the day on the phone Clear, confident speaking voice with strong listening skills Call center, BDC, or outbound sales experience preferred Ability to stay focused and productive in a high-call-volume environment Coachable and able to follow scripts and call flow Reliable, punctual, and goal-oriented Primary Responsibilities Make 100–150 outbound phone calls per day Contact consumers from pre-loaded call lists (no cold list building) Follow proven BDC scripts and word tracks Qualify vehicle sellers and collect basic vehicle information Set appraisal or buy-appointment times for the acquisition team Handle objections confidently and professionally Log all call activity accurately in the CRM Complete follow-up calls to maximize contact rate About us Passport Auto Group is a family-owned, fast-growing dealership group serving the Washington, DC metro area for over 30 years. Our organization combines the stability of an established company with the innovation and momentum of a modern automotive group, offering employees a supportive environment, continuous training, and opportunities to advance across our dealerships. We take pride in our community presence, our high-volume operations, and our dedication to delivering an outstanding experience for both customers and team members.