Kafka & Cloud Tech Support Engineer

IBM Software in Seattle is seeking a Technical Support Engineer who thrives at the intersection of customer success and engineering. You will interact directly with customers, diagnose issues, and apply expertise in Apache Kafka and the Confluent Platform to resolve complex problems. You will collaborate with core engineering, improve documentation, develop demos, and help shape processes as we scale a best-in-class support culture.#J-18808-Ljbffr