General Maintenance Tech - Auxiliary

Unit: Facilities Operations AdminDepartment: Facilities Ops AdminDuties & ResponsibilitiesVCU’s Facilities Management Department is seeking to hire a General Maintenance Technician for Facilities Operations.Primary Responsibilities IncludeUtilize knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure ensuring efficient operation of VCU facilitiesProvide exemplary customer service to all faculty, staff, and students supporting the University’s mission of teaching, high-impact research, and creative expressionIdentify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention.Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime.Additional Duties Include (but Are Not Limited To)Reactive/Service Work - Respond to emergency and expedited after hours work requests such as:Electrical requests, including lamps, ballasts, switches, and receptaclesPlumbing requests, including flush valves, water closets, sinks, showers, and water leaksAppliance requests, including washers, dryers, dishwashers, and refrigeratorsHVAC requests, including hot/cold calls and mechanical failures reported through the BASFire system alarms and troublesCarpentry requests, including doors and locks/keys issuesPreventive MaintenancePerform and complete regularly scheduled preventive maintenance to various building infrastructure, such as fan coil units, room air conditioners, exhaust fans, split systems, rooftop units, and heat pumpsCustomer Service/TeamworkWorks in a collaborative and collegial manner throughout the department, division, and UniversityInteract with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trustShare information and ideas to improve customer service and promote Facilities Management's goalsListens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customersCommunicates respectfully to internal and external customersDesignated/Essential PersonnelOther duties as assignedWork/on-call during inclement weather and emergenciesComputer Skills/AiMUtilize computer skills to access email and research parts/information as requiredDemonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 daysOrganize Mechanical AreasClean and organize materials in the Shop and mechanical areasParticipates in periodic cleaning of shopQualificationsMinimum QualificationsSeveral years of experience performing commercial building maintenanceAbility to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, and electrical systemsAbility communicate orally and in writing to supervision, other employees, and customersAbility to read/interpret drawings, plans, specifications, and scopesAbility to use a wide variety of hand tools and power equipmentHigh School Diploma, GED, or equivalentValid Driver's License is requiredDemonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.Salary Range: $50,000 - $60,000 ($24.03/hr - $28.84/hr) + up to $2,500 Sign-on BonusBenefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.FLSA Exemption Status: Non-ExemptWork Hours: Rotating including weekends and holidays, 12:00pm-12:30am and 4:00pm-12:30amHours per Week: 40Restricted Position: NoORP Eligible: NoFlexible Work Arrangement: Fully OnsiteUniversity Job Title: Trades Specialist FM 1-3 (17122N - 17123N)