Reception, Data Entry, Customer Service Representative

Job Description Customer service representatives (CSR) support the sales of plumbing and commercial trades products for the industry's highest quality manufacturers. We have been in business since 1981 and not only have a vast customer base, but also a reputation for a high level of product knowledge. We strive to provide a superior level of support to all our valued customers that we have had the honor of doing business with for decades and building new relationships as well.This position is to include, but not limited to – Our team is required to dress and speak professionally with customers, vendors, and colleagues answer the phone, take messages, if necessary, accept and process orders, physically and virtually check inventory, quote price and availability, and above all strive to learn and add value so we can provide the highest level of service to our customers.JOB REQUIREMENTSAlthough success does not hinge on a precise background, our best customer service representatives typically have a strong mechanical, sales, math and business acumen. Because the majority of the business will come from relationships and referrals, strong networking and relationship building skills are essential.Additional requirements:Plumbing/mechanical/pump experience preferredComputer proficiency required- word, excel, outlookCapable of becoming self-directedSales and marketing skillsIntegrity and strong work ethicGood math and business skillsGood communication skillsGood English (Clear & professional)Spanish as a 2nd language welcomedCompany Description We are a forward-thinking plumbing products manufacture representative company and pump systems builder, passionately committed to growth, innovation, and delivering exceptional customer value. Our vision is to significantly scale by embracing cutting-edge technology that streamlines processes and drives success. Company Description We are a forward-thinking plumbing products manufacture representative company and pump systems builder, passionately committed to growth, innovation, and delivering exceptional customer value. Our vision is to significantly scale by embracing cutting-edge technology that streamlines processes and drives success.