Customer Relations Specialist

AO Globe Life is expanding its remote team and seeking motivated professionals who want to make a meaningful impact while continuing to grow their careers. This opportunity is ideal for experienced professionals, team leaders, or managers who thrive in client-focused environments and are ready to bring their leadership mindset into a flexible, remote setting.In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, help clients understand their options, and guide them through the enrollment process while contributing to a collaborative, growth-oriented team environment.Warm leads are provided-no cold calling, door knocking, or outbound prospecting.Key ResponsibilitiesConnect with individuals who have expressed interest in learning about benefit programsSchedule and conduct virtual benefit consultations with clients via ZoomAssess client needs and provide guidance on available life, accident, and supplemental benefit optionsAssist clients through the enrollment process with professionalism and careMaintain accurate and compliant digital records and documentationParticipate in weekly training sessions, team meetings, and leadership development callsCollaborate with colleagues to share strategies and support overall team performanceWhat We OfferFully remote role - work from anywhere in the United StatesFlexible schedulingWarm leads provided - no cold calling or prospectingWeekly pay via direct depositFull training and licensing supportHealth insurance premium reimbursementMonthly and quarterly performance bonusesLeadership development opportunities and advancement pathwaysA supportive, collaborative team cultureIdeal Candidate ProfileThis opportunity is well suited for professionals who:Have experience in leadership, client service, management, or consulting environmentsCommunicate confidently and effectively in virtual conversationsAre self-motivated and organized when working remotelyEnjoy helping others while contributing to team successAre comfortable using digital tools such as Zoom and CRM platformsCandidates must be legally authorized to work in the United States and have access to a Windows-based laptop or desktop computer with reliable internet.About AO Globe LifeFor more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.Our organization continues to grow through a remote-first model that emphasizes service, leadership development, and long-term career opportunities.