Student Information System Support, iLEAD Exploration Costa Mesa

JOB TITLE: Student Information Systems SupportREPORTS TO: Student Information Systems Coordinator or DesigneeCLASSIFICATION: Classified / Non ExemptWHO WE ARE (ORGANIZATION OVERVIEW)We employ a diverse, empathetic, and passionate team who value collaboration, integrity and the desire to be a servant leader. We are committed to excellence and work tirelessly to improve learner outcomes, by empowering learners through Project-Based Learning, Individualized Learning and Social-Emotional Learning. We are committed to being self-directed, participating in ongoing personal and professional development, problem solving, and embracing a growth mindset. With our unwavering commitment to excellence, we are confident that our team will thrive and succeed in all areas of their lives.THE OPPORTUNITY (POSITION OVERVIEW)Reporting to the Student Information Systems Coordinator, the Student Information Systems Support employee serves as the main contact for enrollment, withdrawals, records, transcripts and student data.WHAT YOU WILL DO (DUTIES AND RESPONSIBILITIES)Organize and maintain learner records and reports.Assist with enrollment and student registration information from start to finish.Perform duties as assigned and outlined by the directors and student information systems coordinator.Provide general administrative and clerical support including mailing, scanning, and faxing.Assist with the management of the enrollment department mail.Work collaboratively with the enrollment team to develop systems to manage family intake and support educational facilitators.Respond to correspondence within 24 hours during the school week.Assist with staff training on enrollment as needed.Retrieve mail/correspondence from official school PO Box.Prepare reports by collecting and analyzing information as needed.Expedite withdrawals from start to finish.Follow up with families and staff to provide excellent customer service.Maintain Google documents and spreadsheets with current family information and other correspondence.Respond to program inquiries in a thorough and professional manner.Edit emails and other correspondence for thoroughness and accuracy.Collaborate with enrollment teammates, the leadership team, and Exploration directors to improve existingprocesses and develop new systems.Maintain and organize student files and records including current school information.Maintain EL, special programs and special education documentation on learners, updating information as received from directors and coordinators.Maintain a variety of documents and reports including transfers, cumulative folders, reports of progress, state testing data, IEPs, EL information, and other correspondence as needed.Correspond regularly with administration regarding student attendance or general enrollment concerns.Assist high school counselors/coordinators with the preparation of transcript information and other student data.Aid in the maintenance of student information systems.Respond within 24 hours to all emails and calls received during the school week.Attend meetings and training as required.Complete other duties as defined by the Director of the program or other school leaders.OTHER RESPONSIBILITIESBe self-directed by taking initiative and responsibility for your work.Work in a collaborative, team based and innovative environment.Commit to Excellence by seeking ways to improve and exceed expectations or Commit to excellence by seeking to raise the bar for self and team.Prioritize the growth and needs of the team, lead by example, and foster a supportive work environment.High level of personal and professional integrity and trustworthiness.Approach problems and challenges with a human-centered creative mindset, seeks to understand, develops multiple solutions to find the best answer.Helps create a positive culture by being committed to diversity, equity, and inclusion promoting ethical behavior and social responsibility within the workplace.Be authentic, own your strengths and weaknesses, ask for help when needed, be honest and transparent in your communications, working towards common goals that are meaningful to you and the team.Represent iLEAD and the school in which work in a positive and professional manner in all interactions and communications.Pursue continuous improvement and maintain professional competence through seeking out opportunities to develop new knowledge skills and perspectives. This includes participation in professional development activities offered and self-selected professional growth activitiesPerform other responsibilities as defined by the designated supervisor.ESSENTIAL FUNCTIONSCommunicating with others to exchange information. (In Person/Telephone/Computer)Sedentary work that primarily involves sitting/standing.Adjusting or moving objects up to 50 pounds in all directions.When needed to support a school or education program, must have the ability to travel by public transit as well as operate a vehicle for self-transportation purposes between worksites.Assessing the accuracy, neatness and thoroughness of the work assigned.