Service Billing Clerk

Job Summary: As a Service Billing Clerk, your primary responsibility will be to accurately and efficiently process billing for services provided by our company. You will review work orders to compile detailed billing statements, ensuring accuracy in pricing, quantities, and service descriptions. Your role will involve verifying work orders are priced appropriately and generating invoices for timely delivery to clients. Your meticulous attention to detail and ability to communicate effectively with both internal teams and clients will contribute to the smooth and accurate billing operations essential to our service delivery and financial processes. Supervisory Responsibilities: ● No supervisory responsibilities. Duties/Responsibilities: Review work orders to compile detailed billing statements, ensuring accuracy in pricing, quantities, and service descriptions. Generates invoices promptly and accurately, ensuring timely delivery to clients. Reconciles billing discrepancies and resolves issues promptly to maintain accurate billing records. Collaborates with scheduling coordinators and responds to client inquiries regarding invoices, providing clear and concise explanations Maintain organized records of billing transactions and documentation for audit purposes. Utilizes Navision (soon Business Central) proficiently to process invoices and track billing activities. Update the appropriate service schedules to mark service as billed. Works effectively with internal teams to gather necessary information for billing purposes. Ensures compliance with company policies, procedures, and accounting standards related to billing and invoicing processes. Contribute to the continuous improvement of billing processes to enhance efficiency and accuracy in service delivery and financial operations. · Verify the GPS activity of 2 technicians each day to ensure accuracy and notify managers of discrepancies (1.5 hours per day per scheduler). · Verify work orders are properly filled out and notify the manager if they are not. · Ensure all work orders on the schedule are received by this position within 24 hours of work completion, ensuring every work order is returned to the schedulers daily. Required Skills/Abilities: ● Excellent verbal and written communication skills. ● Excellent interpersonal and customer service skills. ● Excellent organizational skills and attention to detail. ● Excellent time management skills with a proven ability to meet deadlines. ● Ability to prioritize tasks and adapt in a high-paced environment. Education and Experience: ● High school diploma or equivalent. ● At least one year of billing or general accounting experience required. ● Experience with Microsoft Office Suite. Physical Requirements: ● Prolonged periods of sitting at a desk and working on a computer. ● Must be able to lift up to 15 pounds at times. Travel Requirements: ● No travel requirements. Job Type: Full-time Pay: $18.00 per hour Work Location: In person