Intake Coordinator - Home Health prn/part-time

Empath Home Health, a member of Empath Health, is seeking a Home Health Intake Coordinator PRN/ Part-time. The Home Health Intake Coordinator is responsible for efficiently coordinating the referral process, ensuring a seamless review, response, and care coordination for patients referred to the Organization.Award-Winning Home Health: Recognized as one of America's BestHome Health Providers for 2026, Empath Home Health delivers high-quality, outcomes-driven care trusted by patients, families, and healthcare professionals. Empath Home Health provides skilled nursing and therapy services to help patients recover and maintain independence at home, along with personal care support that assists with daily needs as part of a seamless continuum of care.Location: Work on-site at a Empath Home Health Florida branch (Naples or Fort Myers)Schedule: Flexible schedule, AM or Afternoons, some Saturday or Sunday (preferred). Training in Fort Myers or Naples on-siteWhat You'll DoServes as the primary point of contact for both internal and external customers, providing exceptional customer service.Receives and meticulously documents patient referrals for home health services, ensuring strict adherence to applicable coverage criteria.Reviews referrals to determine the appropriate care setting and communicate effectively with the care center, Business Development, and referral sources as needed.Gathers essential information to assist the clinical team in scheduling evaluation visits.Communicates pertinent patient information to the care center team through approved processes.Coordinates with other departments for insurance verification and obtains payer authorization as necessary.Professionally communicates and follows up with referral sources regarding required documentation for a comprehensive referral.Meets productivity expectations with quality documentation of complete referrals and all required follow-ups.Why Join Empath Health?Earn Competitive Pay: Your skills and contributions are recognized and rewarded.Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.What You'll NeedHigh School diploma or GED equivalent.Two (2+) years' proven experience in Home Health referral management or a related field is preferred.Clear understanding of medical terminology and basic ICD-10 coding.Proficient in Microsoft suite of products, including Outlook, Word, and Excel.Reliable internet service and the ability to work from home with minimal disruption to the workday.Home Health experience is preferred.What You'll Find at Empath HealthUnified in empathy, we serve our communities through extraordinary Full Life Care for All.Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.Equal Opportunity Employer