Field Service Engineer

Job Title: Field Service EngineerJob DescriptionThis position will primarily involve routine and emergency service, advanced troubleshooting, installation of machinery, and training of customers as well as some machine assembly work. The role requires strong electro-mechanical troubleshooting aptitude and the ability to communicate effectively with customers and co-workers.Responsibilities+ Travel 70-80% throughout North America, Dominican Republic, and Canada.+ Perform routine and emergency service on machinery.+ Conduct advanced troubleshooting and installation of machinery.+ Train customers on equipment use and maintenance.+ Perform machine assembly work.+ Complete service and expense reports and manage administrative tasks.+ Contribute new ideas, designs, and methods for improvement.+ Read and interpret electrical and pneumatic schematics.+ Utilize PLC, machine control, and ladder logic experience.+ Perform analysis and employ advanced troubleshooting techniques, including redesign of machine components and programming changes.Essential Skills+ 3-5 years of electro-mechanical troubleshooting on pneumatics, hydraulic, and servo motor equipment.+ Experience troubleshooting PLCs.+ Customer interfacing experience.+ Strong decision-making skills with a history of mechanical experience.+ Proficient in MS Suite: Outlook, Excel, and Word.+ Ability to communicate effectively through computer, phone, and internet.+ Capable of contributing new ideas, designs, and methods.Additional Skills & Qualifications+ Associate or Bachelor's degree in Engineering.+ 3 years of field service work.+ Experience working with refrigerated processes and equipment.Work EnvironmentThe company is 100% employee-owned, offering a company car, laptop, and phone. The role involves substantial travel across North America, the Dominican Republic, and Canada. The work environment promotes initiative and drive, encouraging growth within the company. Dress code and other specific facility conditions are not specified.Job Type & LocationThis is a Contract to Hire position based out of Westerville, OH.Pay and BenefitsThe pay range for this position is $34.00 - $43.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Apr 6, 2026.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:+ Hiring diverse talent+ Maintaining an inclusive environment through persistent self-reflection+ Building a culture of care, engagement, and recognition with clear outcomes+ Ensuring growth opportunities for our peopleActalent is an equal opportunity employer.About ActalentActalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC-with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.