Accounts Receivable Specialist

Hybrid Accounts Receivable Specialist The Accounts Receivable Specialist will play a crucial role in managing and collecting past-due invoices from businesses. This position involves ensuring that account information is up-to-date, reconciled, and that payments are made promptly. This position requires high volume calls and working within a call center. Responsibilities: Identify overdue accounts and manage collections. Handle high volume inbound and outbound calls to customers. Negotiate payment plans with customers. Communicate with customers to answer billing questions, handle complaints, and recover debts. Maintain files on account financial status and keep detailed notes of all communications and actions. Investigate billing issues and disputes in a timely manner. Develop strategies and implement plans of action to better serve customers. Essential Skills: Experience in collections, accounts receivable, and accounts payable. Proficiency in data entry and Excel (pivot tables, VLOOKUP, analysis). Strong communication and analytical skills. Customer service orientation. Experience with accounts receivable software. Experience in a high-volume call center environment. Additional Skills & Qualifications: Previous experience in accounts receivable, accounts payable, office, billing, or related fields. Ability to manage multiple tasks simultaneously. Advanced Excel skills (VLOOKUP, pivot-table, formulas) are a plus. Previous experience with daily inbound or outbound calls. Strong problem-solving skills. Work Environment: This role operates in a fast-paced office setting with a hybrid schedule, working Monday to Friday from 8 AM to 5 PM or 9 AM to 6 PM. The schedule includes two remote days (Monday and Friday) and three in-office days (Tuesday, Wednesday, and Thursday) at the headquarters in Roswell, GA. Employees enjoy a Fortune 500 company culture, with opportunities for internal promotion, participation in employee events, and a supportive training program that includes three weeks of training and shadowing. The company is publicly traded and values professional growth and development. Job Type & Location: This is a Contract to Hire position based out of Lexington, KY. Pay and Benefits: The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Lexington, KY. Application Deadline: This position is anticipated to close on Apr 3, 2026.