Post Closing Specialist

Job Description About the RoleOur client is a rapidly growing mortgage lending company. They are seeking a Post Closing Specialist to own loan delivery, purchase timelines, and post-closing issue resolution across investor and whole-loan channels.This individual is accountable for ensuring that funded loans are delivered accurately, purchased efficiently, and resolved effectively when issues arise. The role serves as the primary owner of investor delivery operations and rebuttals, as well as the main point of contact for correspondent sellers and institutional investors.This is a hands-on position suited for someone who has independently managed suspense pipelines, negotiated rebuttals, and understands how post-closing execution directly impacts cash flow, counterparty confidence, and risk management.The role operates fully post-close, with decision-making authority once loans are funded, and plays a critical role in protecting capital and scaling delivery operations.This is a full-time remote role.Key ResponsibilitiesOwn end-to-end delivery of funded loans through purchaseManage investor suspense, rebuttals, and curative documentationServe as the primary escalation point for delivery disputes and delayed purchasesOversee offshore post-closing teams to ensure accuracy and timelinessTrack purchase timelines, aging pipeline, and days-to-cashAct as the main point of contact for investors and correspondent sellersEstablish and enforce delivery SLAs and performance standardsAnalyze delivery defects and implement process improvementsQualifications8+ years of post-closing and investor delivery experienceDemonstrated ownership of delivery, suspense, and rebuttal processesExperience resolving investor exceptions and purchase delaysFamiliarity with LOS platforms and investor delivery portalsStrong analytical skills with the ability to manage cash timing metricsClear communicator with strong judgment and accountabilityBenefitsMeaningful equity in the organizationTop-tier medical, vision & dental with support for dependents401(k)Flexible Time OffHardware Allowance: $2,000 to fix up your workspaceAt-cost Mortgages