Contact Center Associate 2

A company is looking for a Contact Center Associate 2 to work remotely. Key Responsibilities Deliver high levels of patient service and maintain quality and productivity Train new agents on scheduling and registration requirements Schedule and register patients for appointments, ensuring accurate information and adherence to policies Required Qualifications High School diploma or equivalent Minimum 2 years of relevant experience General knowledge of office procedures and operations Ability to handle difficult and stressful situations with professional composure Ability to process and handle confidential information with discretion