Slot Floorperson
Occupations:
Gambling Service Workers, All OtherFirst-Line Supervisors of Gambling Services WorkersGambling Change Persons and Booth CashiersGambling and Sports Book Writers and RunnersUshers, Lobby Attendants, and Ticket TakersIndustries:
Gambling IndustriesCommercial and Service Industry Machinery ManufacturingRV (Recreational Vehicle) Parks and Recreational CampsAmusement Parks and ArcadesBusiness Support ServicesJob DescriptionThe Floorperson Slots is responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.Job FunctionsThe Floorperson Slots will perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.The Floorperson Slots will develop, apply, and maintain a friendly and courteous rapport with customers and employees.Operate hand-held radio and be able to hear and speak clearly over it.The Floorperson Slots will conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.Maintain secure key controls at all times.The Floorperson Slots will pay and/or verify jackpot winnings to customers and complete required written documentation.