Opening Shift for Member Services Representative

Benefits:Employee discounts401(k)Company partiesFree uniformsTraining & developmentJoin Our Fun, High Energy Atmosphere!Shift Hours: 3:30am - 9am Mon - Fri, 5:30am - 12pm Sat & SunReports to:Front Desk ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening the facilityMeetings:Monthly or Weekly Department Meetings Employee Training Meetings