Host

About Us: The Gathering Table is a refined dining destination dedicated to exceptional hospitality, elevated cuisine, and memorable guest experiences. We feature French/Asian fusion led by Chef/Owner Budi Kazali. We are seeking polished, professional servers who are passionate about hospitality and thrive in a fast-paced, high-standard environment. Position Summary: The Host/Hostess is the first and last point of contact for our guests and plays a vital role in creating an exceptional fine dining experience. This position is responsible for warmly welcoming guests, managing reservations and seating, coordinating table assignments, and maintaining a smooth and professional flow throughout the dining room. The ideal candidate is polished, personable, highly organized, and able to remain calm and professional in a fast-paced environment. A genuine passion for hospitality and a commitment to exceeding guest expectations are essential. Essential Duties & Responsibilities: * Warmly greet and acknowledge every guest upon arrival and departure. * Create a welcoming, professional, and memorable first impression. * Manage reservations, walk-ins, wait lists, and special requests accurately. * Maintain an organized and efficient seating rotation in coordination with the manager on duty and service team. * Escort guests to their tables and present menus in a polished and professional manner. * Communicate relevant guest information, allergies, celebrations, VIPs, and special accommodations to the appropriate members of the service team. * Monitor dining room activity and table availability to maintain an efficient flow of service. * Coordinate closely with servers, bussers, managers, and kitchen staff to ensure smooth operations. * Answer incoming telephone calls promptly and professionally. * Assist guests with questions regarding menus, reservations, restaurant policies, and special events. * Maintain accurate reservation records and guest notes using OpenTable. * Monitor the condition and presentation of the host stand, entryway, and surrounding areas. * Maintain a clean, organized, and professional host stand throughout the shift. * Assist with menu presentation, table checks, and other front-of-house duties as directed by management. * Handle guest concerns with courtesy and professionalism and involve management when appropriate. * Maintain knowledge of restaurant menus, daily specials, events, policies, and service standards. * Assist in maintaining an appropriate pace of seating to support both guest satisfaction and service efficiency. * Follow all restaurant policies, procedures, sanitation requirements, and safety standards. * Perform opening, closing, and side-work duties as assigned. The Host is expected to consistently: * Provide gracious, attentive, and personalized hospitality. * Maintain a professional appearance, positive attitude, and confident demeanor. * Anticipate guest needs whenever possible. * Demonstrate discretion when interacting with VIPs and high-profile guests. * Treat every guest with courtesy, respect, and genuine hospitality. * Protect the ambiance and standards expected of a fine dining establishment. Qualifications: * Previous restaurant, hospitality, or customer service experience preferred. * Fine dining or upscale restaurant experience is a plus. * Excellent verbal and written communication skills. * Strong organizational and multitasking abilities. * Professional appearance and demeanor. * Ability to remain composed under pressure. * Strong attention to detail. * Ability to work effectively as part of a team. * Proficiency with OpenTable and Toast POS a plus. * Knowledge of food, wine, and fine dining service is advantageous. * Must be available to work evenings, weekends, holidays, and special events as required. Physical Requirements: * Ability to stand and walk for extended periods. * Ability to move efficiently throughout the dining room and restaurant. * Ability to lift and carry menus, supplies, and other items as needed. * Ability to work in a fast-paced environment for extended periods. * Must be available nights, weekends, and holidays. What We Offer: * Competitive pay and earning potential * Flexible scheduling * Opportunities for growth and advancement * Staff dining discounts * Professional and supportive team environment * Ongoing food, wine, and hospitality training We look forward to meeting hospitality professionals who are passionate about delivering unforgettable dining experiences. Pay: From $16.90 per hour Expected hours: 12.0 – 24.0 per week Benefits: * Employee discount * Flexible schedule Work Location: In person