Cashier

Greets customers at the receptionist desk in a pleasant and professional manner. Answers the telephone and assists customers with questions. Computes customer bills. Receives cash, checks and credit card payments from customers; records amount received. Makes change and issues receipts to customers. Provides cash refunds or credit memorandums to customers for returned merchandise. Operates cash register. Reconciles cash drawer daily. Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual. Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Maintains and files repair orders, parts invoices, rental forms; lists missing documents. Closes all open invoices. Assists service and parts department with telephone coverage. Provides clerical and secretarial assistance to parts and service departments. Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price. Maintains a professional appearance. Keeps work area neat and clean. Performs other duties as assigned. Other duties as assigned.