Stonehaus Assistant Manager

Assistant ManagerStonehaus is more than a restaurant it's an experience. We are seeking an exceptional hospitality leader who thrives in a high-energy, guest-focused environment and is passionate about elevating both team performance and guest experience. If you are driven, polished, operationally sharp, and ready to lead from the floor, we want to meet you.As Assistant Manager, you will serve as a key operational leader, partnering with the Director of Operations to ensure Stonehaus consistently delivers outstanding service, flawless execution, and a culture of excellence. You will directly lead and inspire a team of 25–30 front-of-house professionals. This role is ideal for a hospitality professional who balances business acumen with a passion for service.Leadership & Team Development (50%)Recruit, train, coach, and develop high-performing FOH teamsCreate a culture of accountability, hospitality, and excellenceConduct performance evaluations and ongoing coaching conversationsLead pre-shift meetings that inspire and align the teamGuest Experience & Brand Presence (15%)Be a visible, hands-on leader on the floorResolve guest concerns with professionalism and graceBuild strong relationships with guests, VIPs, and group clientsUphold and elevate Stonehaus' reputation for exceptional hospitalityFood & Beverage Excellence (15%)Maintain expert knowledge of all food and beverage offeringsEnsure consistent quality, presentation, and service standardsEnforce compliance with all local, state, and federal alcohol and food safety regulationsOperational & Financial Performance (10%)Manage labor budgets and scheduling strategicallyOversee inventory, ordering, and cost controlsProtect revenue through strong cash handling and operational disciplineFacility & Standards Oversight (5%)Monitor cleanliness, maintenance, and physical condition of the outletProactively identify and recommend improvementsTeam Collaboration (5%)Partner seamlessly with culinary, events, and operations teamsContribute positively to the overall culture and success of StonehausWhat Sets You Apart5-7+ years of leadership experience in a high-volume food & beverage environmentProven ability to lead and motivate teams of 20+ employeesStrong financial acumen (labor, cost control, inventory management)Passion for delivering elevated guest experiencesCalm, confident decision-maker under pressureExceptional communication skills (written and verbal)Hands-on leader who isn't afraid to jump in when neededSchedule & Expectations8–10 hour shiftsEvenings, weekends, and holidays as business demandsFull-time, exempt positionPhysical RequirementsProlonged standing, walking, and active floor presenceManual dexterity for service operationsAbility to lift and carry up to 25 poundsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Compensation & BenefitsStarting salary from $75,000 -$78,000 annuallyPerformance-based bonus opportunities401(k)Health, dental, and vision insurancePaid time offEqual Employment OpportunityThe Westlake Village Inn & Spa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, sex, gender identity, gender expression, sexual orientation, age, disability, religion, pregnancy, genetic information, protected veteran status, or any other legally protected characteristic under federal, state, or local laws.* Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. This job description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.