Concierge

Sonata Coconut Creek, an AgeWell Solvere Living managed community is an Assisted Living & Memory Care community located in Coconut Creek, Florida. If you have a passion for working with seniors and helping them to live purposeful lives by enhancing their total overall wellbeing then we would love the opportunity to speak with you! Apply today! As a certified Great Place to Work for 8 years in a row, AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan info.flclearinghouse.com Job Summary:The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community. Concierge Procedure:Essential Functions:Provides positive first impression to all who enter the CommunityAnswers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriateGreets all visitors in a friendly, courteous, and professional mannerScreens and requires visitors to "sign in" at reception deskNotifies Residents of visitorsInstructs Resident's visitor according to Resident's instructionsReceives and processes incoming mailAccepts all outgoing mail/packagesTypes, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assignedMaintains and updates Emergency Phone Number Log and keeps log at frontdeskMaintains and updates emergency contact information on each Resident andkeeps information at front deskAssists managers with various clerical responsibilitiesPages staff as necessaryTakes RSVPs for special functions, as necessaryOversees sign-up for scheduled transportationHands out maintenance requests forms and passes them onto EnvironmentalServices DirectorPerforms other duties as necessary, to include light housekeeping duties Compliance and Safety:Follows all emergency proceduresUnderstands all safety policies and procedures Communication:Communicates effectively with all staffImmediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately Education/Experience/Licensure/Certification:High School Diploma requiredMust possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalitiesRequires considerable initiative and judgmentMust have word-processing and clerical skillsMust be able to work flexible hours and participate in holiday activities Physical Requirements:Physically able to bend and reachPhysically able to sit for extended periods of time Miscellaneous:Required to work weekends and holidays as assignedMay be required to work on shifts other than the one for which hiredMay be required to work extended hours (up to 16 hours per day)May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C virusesCould be subject to hostile and emotionally upset Residents due to mentalstatusBackground, criminal, and drug tests as required by HR policies and proceduresMay be asked to submit to random drug test during employmentMay have their picture taken and image used in social media or community advertisingMay be video recorded from devices installed by families in residents' apartments