HOME DELIVERY COORDINATOR

Join the Movement! Make a Difference with Meals on Wheels People! Join Meals on Wheels People, a community-founded organization with a 50-year legacy. We've been a lifeline for thousands of older adults in the Portland Metro Area, providing independence through weekly meal delivery and social connections. Our vibrant culture thrives on integrity, commitment, respect, inclusion, creativity, and teamwork. With over 20 centers spanning Multnomah, Washington, and Clark counties, our dedicated staff and volunteers ensure no adult over 60 goes hungry or experiences social isolation. Why You Should Apply: Meaningful Work: Make a difference in our communities! Join a team where your work truly matters, contributing to the well-being of older adults and combating social isolation. Work-Life Harmony: Enjoy a progressive organization that values your time. We offer a four-day workweek to help you strike that perfect work-life balance. Great Place to Start a Career: Begin your professional journey with us. Meals on Wheels People is not just a job; it's a fantastic place to kickstart a rewarding career. Fantastic Benefits: Beyond just a job, we offer fantastic benefits that prioritize your well-being and job satisfaction. General Summary Provide efficient operation of the Meals on Wheels Home Delivery services, including the preparation of meals, training, scheduling of volunteers, oversight of packing, pick-up and delivery, client reassessments, and maintenance of accurate records for MOW clients and volunteers. Provide general office support, kitchen assistance, corporate outreach, and community engagement as needed. Intro Join Meals on Wheels People, a community-founded organization with a 50-year legacy. We've been a lifeline for thousands of older adults in the Portland Metro Area, providing independence through weekly meal delivery and social connections. Our vibrant culture thrives on integrity, commitment, respect, inclusion, creativity, and teamwork. With over 20 centers spanning Multnomah, Washington, and Clark counties, our dedicated staff and volunteers ensure no adult over 60 goes hungry or experiences social isolation. General Summary Provide efficient operation of the Meals on Wheels Home Delivery services, including preparation of meals, training and scheduling of volunteers, oversight of packing, pick-up, and delivery, client reassessments, and maintenance of accurate records for MOW clients and volunteers. Provide general office support, kitchen assistance, corporate outreach, and community engagement as needed. Principal Duties and Responsibilities (Essential Functions) Manage the proper preparation and on-time delivery of meals to home-bound seniors following all standards developed by Meals on Wheels People Schedule volunteer drivers for each route daily Maintain route books with accurate delivery information on MOW participants; adjust as needed. Follow up on MOW participant if the driver is unable to deliver the meal Responsible for home delivery client care, including reassessments, change of condition tracking, and record maintenance; alert Client Service Coordinator and Site Manager as necessary regarding needs/high-risk clients Perform Meals on Wheels delivery duties for routes lacking volunteer coverage Assist the Site Manager as necessary with responsive hunger relief services Supplemental meals for clients with food insecurity Meal services for partnerships and contracts Ethnic meals Programming in response to isolation Assist site Manager with corporate outreach and community engagement Assist in the recruitment, screening, registration, training, and recognition of volunteers Complete all required administrative tasks as assigned Have knowledge of Meals on Wheels People agency-wide events and fundraising initiatives Participate in in-service training and attend required meetings Support Meals on Wheels People, Inc.'s mission, vision, values and strategic plan. Other duties as assigned Education & Knowledge High School diploma or equivalent Valid Food Handlers Certification or ability to obtain within two weeks Valid drivers license, auto insurance, and transportation required Current ServSafe certification or ability to obtain within 18 months of hire Skills, Abilities & Experience Proven experience to effectively manage, engage and retain volunteers Bilingual/Bicultural English/Spanish, Vietnamese, Russian, Asian, or African languages strongly preferred Excellent organizational, record keeping, time management, and multi-tasking skills, including the ability to set priorities and be flexible to last-minute changes Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities Strong ability to problem solve and implement solutions Ability to repetitively move 25lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks Proficient in computer applications and MS Office including, Outlook, Word, and Excel Ability to quickly learn new computer programs; experience with client data management systems a plus Working Conditions/Physical Demands Fast-paced, with significant people interaction. May be required to move up to 50lbs, 25lbs repetitively, and frequently position self to stoop, bend, and crouch, sitting for short periods and typing. Dexterity of hands and fingers required for the operation of general office equipment. Must pass drug and alcohol test and criminal background check. Any satisfactory combination of experience, training, and/or education that ensures the ability to perform the work may substitute for the above qualifications. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an at-will employment relationship.