Billing Specialist

Billing Specialist – Full-Time | Milford, CTA fast‑growing technology organization in Milford, CT is seeking a detail‑oriented Billing Specialist to join its finance and operations team. This is an excellent opportunity for a proactive Billing Specialist who enjoys working with customers, ensuring accurate billing, and supporting streamlined financial processes.Why You’ll Love This OpportunityJoin a collaborative and supportive team environmentWork closely with leadership as a valued Billing SpecialistGrow your skills in billing, data accuracy, and customer communicationBe part of a fast‑paced organization where your work directly impacts the customer experienceKey Responsibilities of the Billing SpecialistAs a Billing Specialist, you will:Add new customer records as they launch and ensure complete, accurate setupsUpdate billing records with changes to contact information, subscription details, and productsResearch and respond to customer billing inquiries with professionalism and accuracyProcess credit and debit adjustments as neededEnsure accurate monthly billing by reviewing upload reportsReview invoices prior to mailing and create manual invoices when necessaryUpdate reseller and referral partner monthly reportingEscalate non‑billing customer issues to the appropriate department promptlyWork closely with the Billing Manager to support smooth and positive customer experiencesPerform additional duties as assigned in support of the billing functionPreferred Qualifications of the Billing Specialist1–3 years of experience as a Billing Specialist or in a similar billing or accounts receivable roleStrong customer service mindset and communication skillsHigh attention to detail and excellent organizational skillsAbility to work in a fast‑paced, deadline‑driven environmentProficiency with billing systems, CRM platforms, or financial toolsComfort learning new technology and working across multiple systemsTarget Compensation: $21-$25/hr #INMAR2026