Manager, Solution Engineering
Job Description
LocationThe Manager of Solution Engineering will be an integral part of our Sales leadership team in North America. This role is based remotely anywhere in the US. (EST Preferred)Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT product portfolio the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The OpportunityWe're seeking a Manager of Solution Engineering to lead, coach, and inspire a team of Sales Engineers in your region, driving both technical excellence and business impact. In this role, you'll partner closely with sales to support revenue growth while developing a high-performing team that translates complex solutions into clear customer value.ResponsibilitiesPerformance Management & KPIs: Define, operationalize, and track key performance indicators, coaching your team to consistently meet and exceed targetsTeam Leadership & Execution: Lead day-to-day operations of the Solution Engineering team, driving accountability, consistency, and high performance across all activitiesCoaching & Development: Hire, mentor, and develop team members through regular feedback, career planning, and ongoing coachingEnablement & Skill Development: Identify skill gaps and deliver targeted coaching across DoiT processes, technical expertise, and sales acumenRevenue Ownership: Own regional performance, including pipeline contribution, deal progression, and quota attainmentDeal Support & Escalation: Act as the primary escalation point for complex technical challenges and critical deal support, ensuring successful outcomesCross-Functional Collaboration: Partner with Product and Engineering to represent customer needs, influence roadmap decisions, and improve solution alignmentProduct Expertise: Maintain deep knowledge of DoiT's offerings and ensure your team can effectively position and differentiate our solutionsTeam Engagement & Culture: Foster a strong, inclusive team culture by actively listening to feedback, resolving conflicts, and driving engagementSales Cycle Leadership & Execution: Oversee your team's execution across the full sales cycle. Including discovery, demonstrations, stakeholder alignment, workshops, technical validation, and POVs, while reporting on quarterly performance and impactQualifications5+ years of Solution Engineering leadership experience, or an equivalent spaceHands-on experience with AWS, GCP, or other major public cloud platforms Experience with FinOps and Kubernetes - a strong advantageProven experience leading or managing high-performing technical or pre-sales teamsStrong understanding of performance metrics, with the ability to drive accountability and resultsDemonstrated sense of ownership with a track record of delivering results and contributing to company successStrong critical thinking and problem-solving skills, with the ability to navigate complex challengesCollaborative team player with the ability to work effectively across Sales, Product, Engineering, and other cross-functional teamsExcellent verbal and written communication skills in English; additional languages such as Spanish are a plusAbility to thrive in a fast-paced SaaS environment, with a strong learning mindset and adaptability to changeStrong time management and organizational skills, with the ability to prioritize effectivelyEmbodies company values and contributes positively to team culture and engagementAre you a Do'er?Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page.We thought so too, but we're here and happy we hit that 'apply' button. Unlimited VacationFlexible Working OptionsHealth InsuranceParental LeaveEmployee Stock Option PlanHome Office AllowanceProfessional Development Stipend Peer Recognition ProgramMany Do'ers, One TeamDoiT unites as Many Do'ers, One Team, where diversity is more than a goal. It's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.LI-Remote