Project Manager (Reconstruction)

Project ManagerAre you ready for an exciting job where no two days are ever the same? Our Project Managers handle residential and/or commercial restoration projects. Jobs include but are not limited to fire and water restoration jobs that involve mold, lead paint and/or asbestos as well as reconstruction.The Project Manager is tasked with successfully delivering construction services for clients and key relationships. Project Managers work diligently to meet and exceed customer expectations, develop and grow referral relationships and steward the company brand.Essential functions:Manages project costs and adhering to predetermined budgetsManages subcontractor relationships and delivery of servicesRecruits subcontractorsManages in-house trade staffEnsures quality control and work site safetyManages production schedules and timelinesOperational sales and development of company brandCollects project fundsManages material and resource providers/vendorsManages customer and tenant relationsSupports ongoing training and development of team membersInterior and Exterior Inspections:Contact the customer within specified time frames for emergency and non-emergency claimsSchedules customer appointmentsTravels to the job site to perform inspectionProvides necessary supporting documentation including labeled photos, sketches, scope notes with observations, and room diagrams with accurate measurements so that an accurate estimate can be writtenCustomer Service:Works with customers to ensure they understand the processProvides information on ADRI and how we do the repairsWorks with insurance adjusters to provide updates and changesEnsures all updates are made within the internal management softwareJob Preparation:Contacts customers and conducts walk-through of the scope to ensure that it is accurate, and all questions are answeredSchedules jobs based on deadlines and crew availabilityProject Management:Ensures crew is prepared with the proper scope and materialsMaintains communication with customers to ensure customer satisfactionContinuous management of job labor and material costs to ensure the job is remains within budgetManages sub-contractors to ensure completion of jobMaintains and updates status in company's project management software (DASH)Resolves customer issues and complaintsAdheres to the guidelines and Service Level Agreements set forth by insurance programsEnsure a high-level quality of work is being performedFollow Safety GuidelinesCompetencies:Competency with computers, phone and other mobile platformsCompetency with MS office suite, Google Docs and other related softwareExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent time management skills with proven ability to meet deadlinesStrong analytical and problem-solving skillsStrong supervisory and leadership skillsAbility to prioritize tasks and to delegate them when appropriateAbility to function well in high-paced and at times stressful environmentsRequired Emergency / After Hours Assignments:Participates in 24 hour on-call rotation, responding to emergency losses after hours.Ensures every Field Team employee is aware and given timely notice of on-call shift assignments.During assigned on-call shift be responsive, answering all phone calls.Ensures all Field Team employees who are on-call are responsive, answering all phone calls during shift assignment.Supervisory responsibilities:Overseeing Subcontractors, in-house trade staff, temporary labor teams and vendor relationshipsWork environment:Office and administrative environmentsResidential and commercial work sitesPhysical demands:Prolonged periods of sitting in vehicles and at a deskMust be able to carry and climb a ladder up to 25'Must be able to lift at least 50 pounds at a timeProlonged periods of exposure to noise created by power tools, equipment and heavy machineryExposure to standard work site environmentsAbout Us:Advanced Disaster Recovery, Inc., is a leading restoration contractor in the NY/NJ/PA/CT area with more than 35 years of experience in disaster restoration, is looking for motivated, service-centric full-time employees to help grow its team of professionals in the region. We provide restoration services – such as emergency response, emergency pre-planning, construction services, catastrophe response, contents restoration, environmental services, mold remediation, fire and smoke damage, and water damage services – to commercial, insurance and residential clients. We provide services 24 hours a day, 7 days a week, 365 days a year.