Retail Full Time Keyholder: Los Angeles

Retail Full Time Keyholder: Los Angeles Framebridge is disrupting the custom framing market by providing a delightful experience for customers across online and retail channels. We are looking for a dedicated keyholder to manage our Los Angeles retail store, ensuring exceptional customer service and operational excellence. Responsibilities Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores Support onboarding and training of great retail team members Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same Answer questions and troubleshoot issues using sound judgment Offer suggestions to innovate and improve our retail experience Help Framebridge deliver on our 100% happiness guarantee Work a flexible schedule including evenings and weekends that meet the needs of the business Qualifications Experience as a key holder in a customer service, retail, or hospitality role An engaging personality with strong influence, interpersonal, communication, and relationship‑building skills Interest in design and excitement to work in a creative environment Quick and eager learner of new tools, technology, products, and processes Great time‑management, organizational, and problem‑solving skills Adaptability and willingness to work flexible hours, including evenings and weekends Degree in art, design, marketing or relevant fields preferred but not required Benefits & Perks Paid time off Paid holidays Short‑term disability Employee Assistance Program (EAP) Frame discount and Free Frame codes Contests and incentives Commuter benefits And more Pay: Hourly rate based on experience and location, with eligibility for a cash bonus. Shift schedule is flexible, includes evenings and weekends. Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, marital status, genetic information, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr