Practice Head

About the RoleWe are looking for an experienced Digital Commerce Practice Head / Principal Digital Commerce Architect to lead and grow our Digital Commerce practice.This is a strategic leadership role combining deep technical expertise, business consulting, solution architecture, practice development, innovation, presales, and customer advisory. The ideal candidate will have extensive experience leading enterprise-scale digital commerce transformations and working with senior executive stakeholders.🔑 Key Responsibilities🏗️ Solution Architecture & Technical GovernanceAct as the final architecture authority for Digital Commerce solutions.Review and approve solution architectures for complex engagements.Ensure solutions are scalable, secure, high-performing, and aligned with business objectives.Guide architects and technical teams on enterprise architecture and best practices.Resolve complex functional and technical challenges across presales and delivery.🤝 Customer Consulting & AdvisoryEngage with C-level and executive stakeholders to understand business objectives.Lead discovery workshops, solution envisioning, and transformation discussions.Advise clients on omnichannel commerce, customer experience, digital transformation, and commerce modernization.Serve as a trusted strategic advisor throughout the customer lifecycle.📈 Practice LeadershipDefine and execute the Digital Commerce practice strategy and roadmap.Build organizational capabilities and competency development programs.Develop reusable frameworks, accelerators, reference architectures, and methodologies.Drive continuous improvement and engineering excellence.👥 Capability & Talent DevelopmentIdentify capability gaps and drive strategic hiring initiatives.Define competency frameworks and career development paths.Mentor architects and technical teams.Drive certifications, knowledge-sharing programs, and communities of practice.💡 Innovation & OfferingsIdentify emerging Digital Commerce technologies and industry trends.Drive initiatives around AI, GenAI, personalization, composable commerce, headless commerce, marketplaces, and DXP.Develop accelerators, reference implementations, and proof-of-concepts.Create differentiated industry-specific Digital Commerce offerings.💼 Presales & Business GrowthPartner with Sales, Account Management, and Consulting teams on strategic opportunities.Lead solution strategy for large transformation programs.Participate in executive presentations, workshops, demonstrations, and proposal reviews.Contribute to RFP/RFI responses, solution estimation, sizing, and commercial discussions.Support GTM initiatives, partnerships, analyst engagements, and industry events.🚀 Delivery OversightProvide architectural leadership throughout project execution.Conduct architecture reviews at key delivery milestones.Support teams in resolving complex implementation and production challenges.🛠️ Required Technical & Domain ExpertiseStrong experience with one or more of:SAP Commerce Cloud (Hybris)Salesforce Commerce CloudStrong understanding of:B2B & B2C CommerceHeadless & Composable CommerceMicroservices ArchitectureAPIs & Integration PatternsCloud-Native ArchitectureDigital Experience Platforms (DXP)CMS & PersonalizationSearch & MerchandisingPayment, Taxation & Order ManagementPerformance, Scalability & SecurityOmnichannel CommerceExperience with AI-powered commerce, recommendation engines, conversational commerce, and analytics is highly desirable.🎯 Qualifications18+ years of overall IT consulting experience8+ years of Digital Commerce experienceProven experience leading enterprise-scale Digital Commerce transformation programsStrong customer-facing consulting and solution architecture experienceDemonstrated experience in practice leadership, presales, and business growth🌟 Leadership CompetenciesWe are looking for someone with:Strategic thinkingExecutive stakeholder managementSolution leadershipCustomer-centric mindsetCoaching and mentoring skillsInnovation leadershipStrong commercial acumenExcellent communication and presentation skillsCross-functional collaborationStrong decision-making capabilities📊 Success in This RoleYour success will be measured through:Strategic pursuit win rateCustomer satisfaction and executive feedbackPractice revenue and pipeline growthSuccessful delivery of complex Digital Commerce programsCapability maturity and certification growthReusable assets and accelerators developedInnovation and thought leadership initiativesTeam engagement, mentoring, and retention📩 Interested dkingslypaul@kaartech.comIf you are a Digital Commerce leader, Principal Architect, or Practice Head looking to drive large-scale commerce transformation, innovation, and business growth, we'd love to hear from you.Apply now or share your profile with us.