Member Services Representative

DescriptionPosition: Full-time, Medical Billing RepresentativeLocation: AieaIndustry: HealthcareSchedule: Monday - Friday, 8:30 am to 5:00 pmPay: $20/hrIn-State applicants onlyBenefits:• Pay Cards, Direct Deposit & Weekly Pay• Medical/Dental/Vision/Prescription• Free Online Skill Classes, EAP, Discounts & many more As a Medical Billing Representative, you will handle billing inquiries, process payments, and ensure accurate account management while delivering excellent customer service. Job Duties:• Perform medical billing, rebilling denials, collections, and records processing• Respond to billing inquiries via phone, written communication, or in person• Manage incoming calls and provide customer service support• Update accounts, resubmit claims, and process credit card payments• Document account activity and follow up with patients or insurers• Analyze billing errors, reconcile accounts, and generate reports• Review denials/EOBs, correct discrepancies, and resubmit claims• Verify insurance eligibility and report payments to collection agenciesJob Requirements:• High school diploma or equivalent• 6+ months customer service and medical billing/collections experience• Proficient in MS Office (Word, Excel, Outlook)• Strong communication, problem-solving, and multitasking skills• Ability to work independently and in a teamEEO