General Manager
General Manager — Dockside Pub (Swampscott, MA)
Location: Swampscott, MA
Compensation: $75,000–$90,000/year, depending on experience
Type: Full-Time (50 hours a week)
Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We’re hiring a hands-on General Manager to lead day-to-day operations, run strong shifts, and build a team that guests love.
What You’ll Do
Lead service on the floor and set the standard for hospitality, speed, and quality
Hire, train, coach, and schedule FOH staff (support BOH staffing as needed)
Drive sales through execution, table touches, upselling, and team development
Manage labor and costs (comps/voids discipline, waste reduction, inventory support)
Maintain strong systems: opening/closing, cleanliness, side work, and shift communication
Handle guest recovery and protect the Dockside reputation (in-house and online)
Ensure compliance with MA health/safety and responsible alcohol service standards
Must-Have Schedule Requirement
Friday evening and Saturday evening availability is required (no exceptions outside approved PTO)
Flexible availability for nights, weekends, and holidays as business demands
What We’re Looking For
3+ years restaurant management experience (GM/AGM preferred)
Proven ability to lead teams, improve performance, and run smooth, profitable shifts
Solid understanding of labor, prime cost, and basic restaurant financials
Strong communication, accountability, and calm decision-making under pressure
POS and scheduling experience
TIPS certification preferred (or willingness to obtain)
Why Dockside
Competitive salary based on experience
A hands-on role with autonomy and clear expectations
A tight, community-focused restaurant where leadership matters every day
REQUIREMENTS
Dockside Pub is a family owned business, thank you for your consideration and time.