Certified Pharmacy Technician - Data Support

AnewHealth is one of the nations leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCares patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities.Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets.This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional patient experience. ExactCare Pharmacy provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work.Providing an exceptional customer service experience each day in a phone based environment.Enter a high volume of data; Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Serving as a liaison between the clinical pharmacists and other medical professionals on patients behalf.Serve as backup support for times of higher patient call volume.Effectively assist with patient questions over the phone.Performing in a high volume, fast paced environment to support ExactCares nationwide patient base.Comfortable working in a phone based environment.Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers.Exceptional customer service skills; servicing doctors office, pharmacist, and patient needs over the phone.Pharmacy billing knowledge.Passion to help people and enrich their lives.Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations.Ability to exhibit ExactCare Pharmacys Core Values in daily work.Ability to work Monday through Friday 9am until 5:30pmHigh school diploma/GEDPrior experience in a pharmacy settingCertified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificateMust maintain a pharmacy technician registration with State Board of PharmacyAbility to perform in an office based (or remote) setting that requires sitting at a desk 90% of the timeAnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Local applicants are encouraged to apply.