Medical Accounts Receivable Assistant - Remote

Job Posting — Medical Accounts Receivable Assistant (Patient Collections) (Stuart, FL)Position OverviewWe're hiring a Medical Accounts Receivable Assistant to support patient collections by reviewing open balances, making outbound calls to collect payment or set up payment plans, and assisting with inbound patient billing calls as needed.LocationStuart, FL 34996Note: Role requires the ability to work remotely with reliable internet (as needed/required)Schedule & PaySchedule: Monday–Friday, 8:30 AM – 5:00 PMPay Rate:$17.00/hrType: Temporary, full-time (40 hrs/week)Key ResponsibilitiesReview patient account balances for accuracyPlace outbound calls to collect payments and/or set up payment plansInvestigate patient billing inquiries and communicate findings clearlyAnswer inbound patient calls and provide support as neededDocument actions taken and account/billing status thoroughlyUnderstand and apply Medicare guidelines and payer requirementsIdentify trends and communicate potential resolutions to leadershipMaintain productivity and quality standards for the departmentRequirementsHigh School Diploma or GED1+ year of outbound patient collections experience in the medical industryMust be able to read and interpret an Explanation of Benefits (EOB)Preferred SkillsStrong professional verbal and written communicationCalm demeanor with ability to de-escalate difficult conversationsKnowledge of insurance EOBs and denial reasoningAbility to navigate multiple systems and enter accurate dataStrong organization, time management, and prioritizationIntermediate math skills (plus moderate Excel knowledge)Call-center / outbound dialer experience is a plusPhysical / Work RequirementsAbility to sit for extended periods; occasional standing/walkingAbility to lift/move up to 10 lbs.Ability to work standard business hoursInterested? Apply / ContactAustin FarisA-Line Staffing Solutions Phone (call/text): (586) 710-7941Email:afaris@alinestaffing.com