Branch Outreach Coordinator
Branch Outreach CoordinatorThe Branch Outreach Coordinator provides legal and audit support to the Compliance Department and participates in the coordination of special projects and initiatives. This position requires excellent verbal and written communication skills as well as proficiency in MS Word, Excel, Outlook, and PowerPoint.Duties and responsibilities include:Marketing Services Agreements Monthly, collect supporting documentation for services received, completes MSA workpapers, and provide to the Audit & Fair Lending Manager for reviewCompliance Research Assist in the research of regulatory guidance regarding applicable federal and state regulatory requirements and make recommendations to the AVP Compliance Officer. Review new and revised forms with compliance related informationCompliance Audit Remediation Assist in the coordination of remediation of compliance audit findings with various department managersCompliance Monitoring and Testing - Perform compliance monitoring and testing as required by the Internal Audit Schedule and Compliance Calendar including, but not limited to, Internal Policy Reviews required by regulations and investorsComplaints Assist in the investigation of complaintsSubpoenas Assist in assembling documents requested by subpoenasLegal Assist with legal research requests related to litigation and researchBSA Compliance Assist the Assistant AML Compliance Officer by performing research for the preparation of Suspicious Activity ReportsBranch Audits - Perform on-site Branch audits as required which may require overnight, out of state travelP&P Maintenance - Develop & maintain applicable P&P for functions specific to this position.Other duties as assignedEducation, experience, licensure, and competencies include:Two year college degree and/or two years administrative assistant, compliance, or fair lending background preferred. A combination of education and related work experience may be consideredRequires effective communication skills, both verbal and writtenRequires strong organizational skills, attention to details, and proficiency using Microsoft Office, specifically, Outlook, Word, Excel, and PowerPointStrong aptitude and desire to provide excellent customer serviceAble to simultaneously manage and accomplish multiple tasks / projects and deadlinesMust be trustworthy, honest, and display a high-level of integrityAble to work effectively in a team environmentAble to identify and resolve problems in a timely mannerAble to understand and respond appropriately to basic inquiriesAble to read, write, and communicate using the English language sufficient to perform job functionsAble to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)Work well independentlyAble to handle deadlines and work within company guidelinesCompliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areasWork environment is a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical demands include the ability to lift files, open filing cabinets, and bend or stand, as necessary.This position requires up to 10% travel. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.EOE D/V/M/F