Level 5 | Energy Service Technician | Master Technician
Level 5 | Energy Systems Technician | Master TechnicianMaster TechnicianThe highest level of technical authority in the field.Department: Field Operations / Technical LeadershipReports To: Operations Manager / Director of Field OperationsEmployment Type: Full-TimeBase Compensation: $45-$65/hr+ ($93,600-$135,200 annually)Max Annual Compensation (with incentives): $150,000+POSITION OVERVIEWThe Level 5 Master Technician is the pinnacle of technical expertise at Servist Energy - and one of the most sought-after professionals in the renewable energy industry. You are the final escalation: the expert our organization, our clients, and our OEM partners call when no one else has resolved it. You don't just fix problems - you prevent them, systematize solutions, lead AI-based predictive diagnostics, and build the technical capability of the entire organization. Your influence spans from active commissioning and complex fault resolution to curriculum design, manufacturer collaboration, regulatory engagement, and strategic leadership. You are preparing for your next chapter: District Manager, Regional Manager, or Manufacturer-Trained Engineer.CORE RESPONSIBILITIESTechnical Authority & Expert Fault ResolutionDiagnose and resolve the most advanced, cross-platform system failures across PV, BESS, EV, and SCADA technologiesServe as the organization's final technical escalation for field issues with no established resolution pathLead and oversee complex system commissioning, firmware optimization, and AI-based predictive diagnosticsPerform and lead high-voltage/medium-voltage diagnostics, SCADA integration, and grid-level troubleshootingCollaborate directly with OEM technical teams and engineering to address novel, systemic, or critical failuresSystem Optimization & Performance EngineeringAnalyze fleet-wide performance data and system trends to identify optimization opportunitiesDrive industry advancements through best practices, data analysis, and field innovationDevelop standard operating procedures, technical playbooks, and diagnostic frameworks for field operationsLead root cause analysis (RCA) investigations and implement sustainable, scalable corrective actionsOversee predictive maintenance programs, power quality improvement, and SCADA automation across the portfolioTraining, Curriculum & Organizational DevelopmentDesign and deliver technical training programs for technicians at all levels (1-4)Establish and enforce field technical standards ensuring consistency across crews and regionsDevelop assessment tools, competency frameworks, and certification preparation materialsMentor senior (Level 3 and Level 4) technicians on advanced diagnostics, systems thinking, and leadershipContribute to the company's body of training materials, qualifying the next generation of field expertsStrategic, Cross-Functional & External LeadershipCollaborate with operations, engineering, and sales on technical scoping, proposals, and project planningInterface with OEM partners, technology providers, and regulatory bodies to enhance system performance and complianceCoordinate with engineering teams and manufacturers on product performance issues and emerging technology adoptionMay serve as Incident Emergency Response Coordinator and represent Servist Energy in regulatory contextsPrepare for leadership transition roles including District Manager, Regional Manager, or Manufacturer-Trained EngineerREQUIRED QUALIFICATIONS7+ years of hands-on renewable energy or complex electrical systems experienceExpert-level diagnostic and troubleshooting capability across all system platforms (PV, BESS, EV, SCADA, HV/MV)NABCEP PVIP (required)ESIP - Energy Storage Installation Professional (required)CEI - Commissioning and Electrical Integration or equivalent advanced commissioning credential (required)SCADA & Grid Integration experience (required)NFPA 70E (current)Demonstrated experience developing technical standards, training programs, or organizational best practicesValid driver's license with a clean driving recordPREFERRED QUALIFICATIONS & CERTIFICATIONSMaster Electrician LicenseThermography Certification (Level II or III)AI-based predictive maintenance platform experienceRelay protection and SEL relay advanced configuration experienceConference presentations, published technical work, or industry committee participationCAREER TRAJECTORYThis is the highest technical role in Servist Energy's field operations.Career progression from Level 5 moves into: District Manager, Regional Manager, or Manufacturer-Trained EngineerLevel 5 technicians may also transition into Performance Engineering, Technical Program Management, or OEM advisory rolesCOMPENSATION & CAREER PATHLevel 1: $20-$25/hrLevel 2: $25-$30/hrLevel 3: $30-$35/hrLevel 4: $35-$45/hrLevel 5: $45-$65/hr+ • Current LevelWHY SERVIST ENERGYIndustry-leading compensation - $45-$65/hr+ base with max annual earning potential of $150,000+You are the escalation - final technical authority in the field and a recognized expert in the industryFull support for CEI, NABCEP PVIP, ESIP, and all advanced certifications plus conference and professional developmentDirect influence on company-wide technical direction, training standards, and field methodologyAccess to the most advanced PV, BESS, SCADA, and grid integration technologies in the marketClear leadership transition pathway: District Manager, Regional Manager, or Manufacturer-Trained Engineer