Network Operations Analytics Engineer

Job Overview Network Operations Analytics Engineer at MacDill AFB, FL The role supports the Global Solutions Management-Operations II (GSM-O II) and Joint Communications Support Element (JCSE) teams, providing en‑route, early entry, scalable C5 support to Regional Combatant Commands, Special Operations Command, and other agencies. Key responsibilities include developing data sets, recommending tools, creating reports, managing data storage, and delivering ad‑hoc reporting to meet customer objectives. Required: U.S. citizenship and an active Secret security clearance. Daily Responsibilities Develop and implement data collection methods: Establish and execute processes to systematically collect key performance metrics throughout each supported mission, champion operational procedures that improve data quality and collaborate with vendors to enhance existing tools. Conduct mission reporting: Independently refine customer reporting requirements and develop detailed mission reports that support operational objectives. Analyze ticket management data: Produce reports on trouble tickets, including creation, response, and resolution times, while identifying trends and categorizing issues to improve operational performance. Monitor network performance: Analyze bandwidth utilization, including peak and average consumption, and evaluate network performance throughout the mission lifecycle. Develop process documentation: Create and deliver comprehensive documentation of approved processes and procedures, establishing a repeatable framework for future mission support. Provide stakeholder engagement: Present recommendations, reporting, and technical findings to senior Government and military leadership to support operational decision‑making. Basic Qualifications Current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.). CCNA highly desired. Experience with network management platforms and ticketing systems. Database experience. Education: BS degree and 8‑12 years of relevant experience or Master’s with 6‑10 years of relevant experience; specific experience, education, and training may be considered in lieu of a degree. Secret security clearance. EEO Statement All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. #J-18808-Ljbffr