Event Support

Company DescriptionWest Hill Hat Collection, based in Austin, Texas, is a mobile hat bar that offers unique experiences for guests to design custom hats with high-quality materials such as 100% wool, bands, and accessories. Specializing in personalized branding, this luxurious service is a highlight at events like corporate gatherings, weddings, birthdays, fundraisers, and more. The company operates across Texas, including Austin, Dallas, Houston, and San Antonio, and is available for bookings nationwide. West Hill Hat Collection is known for delivering exceptional customer experiences and creating lasting event memories.Role DescriptionWest Hill Hat Collection is looking for EVENT SUPPORT - HAT STYLISTS in AUSTIN! In this role, you will assist customers in creating their custom hats at various events. This includes helping with materials, offering style advice, guiding guests through the process, and assembling / branding hats. You will also assist with setup, teardown, and maintaining a positive guest experience.Event Details Include:Events are typically 3-4 hours long with an additional 1 hour for setup and 1 hour for teardown. Times and dates vary depending on the event.Though exact hours vary based on event schedules, majority of events are eveningsEvent location varies in the greater Austin area Competitive compensation (+tips) W2 EmployeeTraining Includes:Learning how to assemble and design hats, practice branding, and get comfortable with the tools and materials.Your first event you will work alongside a team member to assist customers, learn the POS system, and understand the event flow.We're Looking for Someone Who is:Creative: Has a strong eye for style and creativityProactive: Has an inherent ability to prioritize, take action without being asked, and encourage othersTeam Oriented: enjoys working with people and creating memorable experiencesProblem Solver: solution-oriented and "you make it happen" in ever-changing environments and come up with creative optionsCustomer Service Oriented: Texas style hospitality every step of the wayReliable: dependable, punctual, and comfortable with a flexible schedulePhysical Requirements: Ability to safely lift up to 100 lbs and engage in heavy work, including being actively on your feet for a full shiftAbility to travel preferred, but not requiredQualificationsThe ideal candidate has:A high school diploma or equivalent.Customer service experienceExceptional organization and communication skills; a knack for keeping multiple priorities in mind, keeping things operating on a regular schedule, and properly and consistently ensuring that key messages cascade across the team as necessary.