Food Supervisor

We're looking for motivated, engaged people to help make everyone's journeys better.Target Salary Range: $58,000 to $60,000BenefitsPaid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramEmployee DiscountsFree hot healthy meals for unit operations rolesMain Duties and ResponsibilitiesEnsures quality production standards are maintained for all accountsMaintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policiesControls food cost and other controllable costsWorks with management staff to improve performance of the unitPrepares management reports (ex. attendance, HAACCP and labor) reports as requiredResponsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and proceduresEnsures specifications, airline diagrams, and other standards are accurate according to the airline specificationsEnsures that all products are coded according to Gate Gourmet proceduresConducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of wasteCompletes required requisitions for the Storeroom to ensure adequate supply is maintainedResponsible for maintaining daily temperature logsand other logs and reports as requiredWorks with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely mannerResponsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functionsManages work flow balancing – the division of responsibilities amongst employees on each shiftDetermines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)In conjunction with department leaders determines number of employees needed by shiftEnsures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followedTrains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expensesMonitors daily manpower planning and schedules employeesResponsible for employee retention and reducing employee turnoverResponsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s)Reviews and ensures employees in chain of command are in correct cost centers and correct job titlesReviews and ensures union represented employees' pay rates are correct based on wage scales and seniorityEnsures employees complete all company required training including but not limited to ServSafeCompliance with all company required policies, procedures and processes including but not limited to required trainingQualificationsEducationHigh School Diploma or GED requiredAssociates degree preferredWork Experience2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment, or equivalent experience in the related field preferredTechnical SkillsMust have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employeesCurrent or previous labor relations experience is a plus, but not requiredCandidate must be comfortable with all levels of employees and have the ability to drive positive program changeAbility to train others requiredMust have the ability to give negative and positive feedback to employees on a daily basisExcellent time management skills required. Ability to handle multiple tasks without losing focus on prioritiesStrong organizational, analytical, communication and leadership skills requiredMust be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performanceBasic computer skills with working knowledge of Microsoft Office products requiredAbility to obtain ServSafe Certification requiredServSafe Certified preferredLanguage / Communication SkillsExpresses oneself clearly and effectively when speaking, writing and listening to individuals and groups; ensures communication is understood by all parties involvedBi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plusJob DimensionsGeographic Responsibility: USAType of Employment: Full-TimeTravel %: NoExemption Classification: ExemptInternal Relationships: TBDExternal Relationships: TBDWork Environment / Requirements of the Job: Normal work environmentBudget / Revenue Responsibility: USDOrganization Structure:Direct Line Manager (Title): Manager, Ops, M&PDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: Up to 40, average of 14 (union employees)Number of Dotted Line Reports: N/AEstimated Total Size of Team: Up to 40Gate Group Competencies Required to be Successful in the JobThinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:We treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone's day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfWe anticipate that this job will close on: 05/17/2026For California Residents, please click here to view our California privacy notice.If you want to be part of a team that helps make travel and culinary memories, join us!J-18808-Ljbffr