Host
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced restaurant environment. We are offering a $500 sign on bonus
Duties
Greet guests as they arrive and provide them with menus
Manage the seating chart to optimize table turnover while ensuring guest comfort
Answer phone calls and handle reservations with professionalism and courtesy
Assist guests with inquiries about menu items, specials, and restaurant policies
Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction
Maintain cleanliness of the host/host area and ensure menus are tidy and up-to-date
Handle guest complaints or concerns with empathy and professionalism to enhance guest relations
Skills
Previous experience as a Host/Host or in food service is preferred
Strong customer service skills with a focus on hospitality
Excellent communication skills, both verbal and written
Familiarity with POS systems, including Aloha POS or Micros POS, is advantageous
Experience in hotel guest services is a plus
Ability to multitask effectively in a busy environment while maintaining attention to detail
Good phone etiquette for handling reservations and inquiries
A positive attitude, teamwork spirit, and commitment to providing exceptional guest experiences
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Paid time off
Work Location: In person