Sales Supervisor, Desert Hills Premium Outlets

ABOUT USFounded in St. Tropez in 1971, Vilebrequin is a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.YOUR OPPORTUNITYYour opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Sales Supervisor to join its store leadership team. The Sales Supervisor supports Vilebrequin store management with sales generation, operations, and compliance with company procedures. This position is onsite at the specified location and will report to the Store Manager.YOUR IMPACTCreate a Welcoming EnvironmentImmediately welcome customers and proactively offer assistance.Provide a dynamic service presence to each location.Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance.Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.Help foster a welcoming, fun, encouraging, and energetic customer environment.Create a positive work environment through collaboration.Elevate the Shopping ExperienceConsistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin’s selling ceremony.Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.Study and communicate collection details while assisting clients.Ensure the customer wish list is always current with customers being notified when product arrives.Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service.Adhere to all corporate customer service policies.Demonstrate effective communication with customers, coworkers, and managers.Maintain adequate sales floor supervision.Business Leadership SupportDrives business through leveraging KPI’s, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.Motivates team to achieve sales goals.Ensures team demonstrates expert product knowledge to clients.Addresses and resolves customer concerns according to company philosophy and standards.Upholds luxury clienteling standards to provide the best customer experience.People Leadership SupportExhibits enthusiasm and entrepreneurial spirit to create a positive work environment.Observes and coaches in the moment.Trains team on sales techniques, product knowledge and store operations.Enforces employee policies and procedures, including dress code, attendance and punctuality.Leads by example and positively influences others.Operational Excellence Leadership SupportEnsures adherence to all operational policies and procedures.Responsible for opening and closing the store.Maintains company merchandising standards.Enforces company loss prevention procedures.Assists in the inventory and maintenance of inventory records.Monitors supply levels and submit supply requests.Transfers: follow procedures for receiving stock and shipments.Maintains store safety standards.KEYS FOR SUCCESSEducation:High School Diploma/Equivalency Required1-2 years of retail keyholder experience, preferably with luxury brands3+ years of experience in the luxury retail spaceCompetencies:Track record of achieving resultsMotivating, and coaching teamsResults-DrivenCustomer Focused: demonstrate strong customer service skills both on and off sales floorStrong leadership critical thinking and problem solving skillsPassion for luxury product with an appreciation for designEntrepreneurial spiritSolution-orientedA professional, welcoming character and presentationAbility to generate customer delightClient-oriented with an excellent sense of service quality(go the extra mile spirit)Excellent communication skillsStrong attention to detailTeam-oriented; “win-together” mentalityAbility to work autonomouslyDisplays strong organizational skills and follow-throughTechnologically savvyAbility to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidaysLanguages: Foreign Languages a plusEssential Physical RequirementsLift and/or move up to approximately 50 pounds frequentlyBending/stooping/kneeling required-frequentlyClimbing ladders– occasionallyRoutine standing or duration of shift (up to 8 hours)BENEFITS JUST FOR YOUWe offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:A generous employee discountMedical, Dental, and Vision insurancePaid vacations (16 days a year) and holidaysA 401k plan with an employer contributionWeekly Sales Bonus StructureTax-free commuter benefitsEmployee referral programOUR COMMITMENTThe compensation for this position is $21 per hour + a weekly bonus structure based on sales. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.DISCLAIMERThis job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.