Assistant Program Director

Job Summary: The Assistant Program Director will assist the Program Directors in overseeing the daily operations of the day support. Their role includes establishing safety guidelines within the program to address activities related to the health, safety, and welfare of individuals receiving services and employees, contractors, and visitors. Duties: Prepares and implements facility program best practices Establish and complete the monthly and quarterly documentation for the facility Completes internal incident reporting form, uploads to CHRIS and Human Rights the required reports with classification in the required 24-hour reporting timeframe Ensure serious incident reporting protocols with specific levels are reported and documented through CHRIS to Human Rights. Collaborate with the program director to complete Quarterly and Annual data for Risk Management Ensure Confidentiality and security of individual and personnel records Ensure effective and quality services Attends workshops, seminars, webinars, and conferences to stay abreast of quality assurance updates Support the Program Director in conducting quarterly review meetings with individuals, comprising 2 in-person meetings and 2 virtual meetings. Conduct and Coordinate Intakes and annuals Develop and coordinate meetings and training for staff, individuals, and families regarding support and services within the day support program Review individual information on WAMs & Lauris Develop and ensure ongoing implementation of the Individual Support Plan Collaborate with the program director in conducting and reviewing performance evaluations of staff, following policy Monitor staff performance regularly and provide feedback Evaluate individuals referred and receiving services Coordinates and monitors the documentation process Orientates, trains, and supervises Residential coordinators, DSPs, and all staff within the program Participate in staff meetings and in-service training as assigned Ensure Personnel files are updated and in compliance with state regulations & licensure. Have contact with families, guardians, CSB, and social workers, etc. Provide input and recommendations (verbal and written) regarding issues of admissions, transfers, and discharges. Review monthly documentation from direct support professionals and residential coordinators Review support data and progress notes to modify/revise individual support plans, behavioral supports, treatment plans, etc. as needed. Seek out opportunities for new referrals & complete initial referrals for intake of potential clients Maintain a clean, safe, and orderly work environment Advocates for Individuals Coordinate Employee Scheduling Reviews, signs, and date program data collection process Manage financial responsibilities of individuals’ funds Manage & approve activity calendars for the individuals Ensures the Individuals exhibit signs of good personal hygiene Investigate individual and staff incidents and complete required documentation Ensures compliance with individuals' rights and ensures their ratio is maintained as established by DBHDS and CARF Keep Individuals safe from health hazards at all times Participates in discharge planning Report all instances of suspected abuse, neglect, or exploitation to the Program Director Maintain 24-hour on-call availability for crisis and emergencies Required Education/Certification and Licenses The Assistant program director must serve as QDDP and must possess at least one year of documented experience working directly with individuals who have a developmental disability The position requires an Associate’s Degree in the human services field, including sociology, social work, special education, rehabilitation counseling, or psychology. Candidates without an associate’s degree but with some college credits will be considered. Valid CPR/First Aid – Otherwise, must be obtained within one month of employment Medication management certificate – Otherwise, it must be obtained within one month of employment Experience 2 years of experience in the human services field/or personal experience working with individuals with developmental disabilities Must have great knowledge of DBHDS and Human Rights Licensure Regulations, CARF standards, Program Development and operation, as well as Professional Ethics At least two years of experience interpreting and implementing federal, state, or local regulations will be preferred. At least two years of case management work will be preferred. Knowledge and Skills Proficiency in Word, Excel, and PowerPoint Working knowledge of Google Workspace (Docs, sheets, Calendar) Experience working with adults with disabilities; Knowledge of intellectual & developmental disabilities and related physical, health, and behavioral concerns. Possess strong supervision skills; ability to establish and maintain effective working relationships with individuals, community, and staff. Possess excellent communication and interpersonal skills Possess Investigative and interviewing skills; ability to analyze findings, identify problems, and formulate solutions; Knowledge of licensure, human rights, and other regulations and their application. Ability to analyze and summarize data into written reports. Ability to maintain effective inter- and intra-agency working relationships Must enjoy working with all people, and possess a caring and positive attitude. Other Requirements Successful State Criminal and Child Registry Background Check A Valid Driver’s License, Personal automobile, acceptable driving record, and Auto Insurance. Mandatory Training by the DBHDS Current TB screening and Physical examination Benefits Medical Insurance Dental Insurance Vision Insurance 401k + company match Life Insurance Paid time off Perks Birthday Off Employee Assistance Program Career-advancement Opportunities Company - sponsored events Position Type/Hours of Work This is a full-time position, 40 hours per week in the office; the schedule may vary depending on work demands. Overtime may be required from time to time. The employee may be required to accept 24/7 on-call responsibilities due to the dynamics of the position. Physical Demands The position involves constant talking, hearing, repetitive motions, sitting, and eye/hand/foot coordination throughout the work shift. Occasional activities include standing, walking, and carrying. Rarely required activities, which are not a regular part of the job, include kneeling, reaching, lifting, and climbing. The employee may witness traumatic situations including physical assaults by individuals receiving services on other individuals receiving services or staff, psychiatric decompensation, and death of individuals receiving services. In terms of environmental conditions, the position does not typically involve exposure to extreme cold, extreme heat, vibration, wet conditions, or noise. Regarding physical strength, the job generally requires light to medium work, with little to no heavy work involved. May be required to lift or move up to 50 pounds occasionally Other Requirements Candidate must be authorized to work in the United States. Acceptable documents include a U.S. Birth Certificate, Certificate of Naturalization, Passport, Passport Card, Employment Authorization Card, or Permanent Resident Card. The successful completion of state criminal and central registry background investigations Valid Drivers Licence If you are passionate about making a difference in the lives of individuals with developmental disabilities and possess the required skills and experience, we encourage you to apply now. Job Type: Full-time Pay: $42,000.00 - $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Education: Associate (Required) Experience: working with individuals with IDD: 3 years (Required) License/Certification: QIDP Certification (Required) Driver's License (Preferred) Ability to Commute: Hampton, VA 23666 (Required) Work Location: In person