General Manager of Restaurant Operations

Summary:Join Team Lyders as a General Manager of Restaurant Operations, where you will lead one of our thriving restaurants in adherence to our brand standards and policies. Your role will focus on ensuring exemplary customer satisfaction, maximizing profits, and fostering a dynamic and motivated team. This is a hands-on leadership position that allows you to set the stage for success while mentoring your team towards operational excellence.About Team Lyders:Team Lyders proudly operates over 200 Taco Bell locations across various states. We are dedicated to providing outstanding customer experiences, promoting a positive workplace culture, and empowering our team members to thrive. Through exceptional leadership and operational efficiency, we aim to make a significant impact in every community we serve.Your Day-to-Day Responsibilities:Build People Capability:Lead with intention, resolve conflicts, and inspire results through your team.Recruit and train top talent to deliver exceptional customer service.Create a strong pipeline of Managers and Team Members prepared for advancement.Offer clear guidance, mentorship, and constructive feedback to all team members.Be a culture advocate by demonstrating Team Lyders' core values and principles.Deliver a Consistent Customer Experience:Ensure effective execution of all corporate and local initiatives.Create a safe and welcoming environment for employees and customers alike.Oversee daily operations including labor scheduling, food supply management, and adherence to health and safety standards.Address customer concerns and train team members to surpass service expectations.Utilize customer insights to enhance guest experiences.Grow the Brand, Sales, and Profits:Manage the Profit & Loss statement, focusing on cash control, inventory management, and labor optimization.Maintain facilities and equipment to meet brand standards through proper maintenance protocols.Monitor sales and operational performance, coaching the team to meet growth targets.Design and execute a restaurant-specific Annual Operating Plan.Is This You?A High School Diploma or GED as a minimum requirement.2-4 years of experience in a leadership role within the QSR or retail environment, with direct P&L accountability.Strong analytical, decision-making, and conflict-resolution capabilities.Excellent communication skills along with a proven record in team development.A passion for delivering exceptional food quality, service, cleanliness, and operational speed.Proficient in basic business mathematics and computer skills.A dynamic, energetic leader who drives results and inspires teamwork.Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as necessary.Physical Demands:The physical demands outlined below represent the requirements necessary to successfully perform the essential functions of this position:Regularly required to:Stand for extended periods.Communicate verbally, expressing ideas and critical instructions.Utilize hands and fingers for tasks such as typing and handling.Recognize attributes of objects through touch.Frequently required to:Walk throughout the workplace.Maintain balance while active.Reach with hands and arms.Lift and push/pull up to 40 pounds over a 20-foot distance.Occasionally required to:Climb stairs or ladders.Twist the upper body.Stand for prolonged periods without a break.Kneel, crouch, or crawl as needed.Lift and push/pull up to 50 pounds over a 15-foot distance.Work Environment:Employees will be regularly exposed to both indoor and outdoor settings with average noise levels. Indoor environments may include exposure to heat, cold, water, cleaning chemicals, grease, and oil.Team Lyders Payroll Inc is a franchisee of Taco Bell and is independently operated. Any offer of employment will be from the franchisee, who manages its own wage and benefit programs.