JOBSEARCHER

Payroll Specialist

SoFiCharlotte, NCMay 29th, 2026
Employee Applicant Privacy NoticeWho we are:Shape a brighter financial future with us.Together with our members, we’re changing the way people think about and interact with personal finance.We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.The role:SoFi is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests.What you'll do:Process regular and off-cycle payrolls (bi-weekly, semi-monthly, or monthly) for assigned employee populationsEnsure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive payReview and reconcile payroll reports prior to submission to ensure compliance and accuracyValidate timekeeping data and resolve discrepancies in coordination with managers and HRProcess manual checks as needed for terminations, bonuses and lost checksAssist with payroll audits and respond to agency inquiriesResponsible for complying with local, state and federal payroll regulationsRespond to employee inquiries concerning payroll ensuring high customer satisfactionPerforms periodic internal audits of various payroll areas and prepare materials for external or internal auditorsIdentify process gaps and recommend improvements to enhance efficiency and accuracyDocument payroll procedures and maintain internal controlsSupport compliance with SOX or internal audit requirementsProvides support for special projects assigned by the Payroll ManagerWhat you'll need:3+ years’ experience processing payrollKnowledge of Workday systems desiredProficiency in Gmail and Microsoft Office Suite is essential with intermediate or advance Excel skillsExcellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishmentsMust exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.Ability to meet project deadlines and prioritize tasks with focus on results and accuracy of the payroll.Ability to function in a highly collaborative environmentAttention to detail and the ability to maintain a high level of accuracy under pressureOrganizational, Multi-Tasking and Prioritization skillsExemplary Communication skillsExperience using a ticketing system such as ServiceNow or JiraCompensation And BenefitsThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal EmployeesIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.