Service Project Coordinator
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The Service Project Coordinator is responsible for the planning, coordination, execution, and financial tracking of service projects. This role ensures successful delivery of service work by managing logistics, coordinating manpower, tracking project status, and overseeing all operational components from kickoff through closeout.Key ResponsibilitiesProject Execution & CoordinationManage day-to-day execution of active service projects.Coordinate manpower, subcontractors, and internal resources for field operations.Conduct project kickoff and coordination meetings with service teams.Track progress of multiple concurrent service jobs and resolve operational issues.Logistics & Resource ManagementArrange travel, accommodations, and transportation for field teams.Coordinate shipment of tools, materials, and equipment to job sites.Manage vendor relationships to support timely procurement and delivery.Ensure all project resources are available to meet schedule requirements.Project Tracking & Financial OversightMaintain project status tracking across all active service work.Prepare cost summaries and monitor project financial performance.Receive and track purchase orders (POs) from customers.Support billing, documentation, and financial closeout of service projects.Service Documentation & ComplianceCreate and maintain preventive maintenance (PM) protocols.Develop and revise service standard operating procedures (SOPs).Complete final service reports for all completed site visits and projects.Track and close out warranty-related service work.Ensure documentation compliance using internal systems (GDP or equivalent).Field Support & Site EngagementConduct site visits as needed to assess service requirements.Support troubleshooting and coordination of field service issues.Work with customers and internal teams to resolve on-site challenges.Cross-Functional CoordinationCoordinate with operations to ensure feasibility of proposed work.Support transition of awarded projects into execution phase.Participate in service planning discussions for complex or high-value projects.Must haves:• Strong organizational and project management skills.• Experience coordinating logistics, vendors, and field teams.• Ability to manage multiple projects simultaneously in a fast-paced environment.• Strong documentation, reporting, and financial tracking capabilities.