Technical Business Analysts

Job Description: Seeking a Technical Business Analyst to help realize the product features for virtual assistants (agents) to support members and providers by accessing timely, accurate health insurance answers across digital channels. In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation flows and collaborating closely with Technical Leads to ensure successful chatbot integrations. Top Skills:7+ years of professional experience in the software industry, in a Technical Business Analyst roleProficient with process flow software such as LucidChart and/or VisioKnowledge of API interfaces required to support conversational dialogExperience with API integration tools such as Postman or Swagger, or similar toolsHighly motivated, independent worker with a pulse on industry trends and best practices.Excellent written and verbal communication skillsAbility to work collaboratively in a highly matrixed environment.