General Accountant

About the role:The General Accountant is responsible for supporting the day-to-day accounting operations of the company, including accounts receivable, accounts payable, bank reconciliations, and general ledger maintenance. This role requires a detail-oriented professional who can work accurately in a fast-paced environment, ensure the integrity of financial records, and contribute to timely monthly close processes.KEY RESPONSIBILITIESAccounts Receivable (AR)Monitor customer account aging and proactively follow up on outstanding and past-due balancesApply incoming customer payments accurately to open invoices and resolve unapplied or misapplied cashCommunicate directly with customers regarding payment status, remittance details, and account inquiriesCoordinate with the internal billing team to research and resolve invoice disputes and discrepanciesMaintain clear documentation of collection activity and payment arrangementsAccounts Payable (AP)Process vendor invoices for payment in accordance with company policies and vendor termsPerform vendor statement reconciliations to ensure AP ledger balances agree with vendor recordsApply vendor payments and credits accurately to open invoice balancesCommunicate with vendors regarding payment status, remittance, and account inquiriesCoordinate with the internal billing team to research and resolve vendor invoice disputes and discrepanciesPost and code overhead expenses to the correct GL accounts and cost centersBank ReconciliationPerform monthly reconciliations of all bank and credit card accountsIdentify and resolve outstanding items, timing differences, and discrepanciesEscalate unusual or potentially fraudulent transactions to managementMaintain organized reconciliation workpapers for audit readinessGeneral Ledger (GL)Gather and organize supporting schedules and documentation to facilitate monthly accrual and prepayment journal entriesTrack prepaid expense amortization schedules and accrual balances to ensure accurate period-end reportingAssist with month-end and year-end close processes, including reconciliation of assigned balance sheet accountsGeneral & ComplianceMaintain accurate and organized electronic and physical financial recordsAssist with external audits by preparing requested schedules and documentationSupport tax filings and compliance requirements as directedIdentify process improvement opportunities and recommend solutionsPerform other accounting duties as assigned by the ControllerQUALIFICATIONSEducation & ExperienceBachelor's degree in Accounting, Finance, or a related field preferred1–3 years of hands-on accounting experience in AR, AP, bank reconciliation, and GLExperience in a logistics, transportation, warehouse, or service industry is a plusBilingual English/Mandarin a plusTechnical SkillsProficiency in accounting software (Cargowise, NetSuite, or similar ERP)Intermediate to advanced Microsoft Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas)Familiarity with Microsoft Office 365 suiteUnderstanding of GAAP and basic accounting principlesCore CompetenciesStrong attention to detail and commitment to accuracyAbility to manage multiple priorities and meet deadlines in a fast-paced environmentEffective written and verbal communication skillsTeam player with the ability to work independently with minimal supervisionHigh degree of integrity and discretion with confidential financial informationCOMPENSATION & BENEFITSCompetitive salary commensurate with experienceHealth, dental, and vision insurancePaid time off and company holidays401(k) with company matchProfessional development and continuing education support