Head of Retail

Location: NYC, Antwerp or Amsterdam (50% travel - 25% throughout the US, 25% to HQ in Antwerp)Experience: 10+ years owning retail growth within scaling consumer brandsOwn Loop’s retail channel and build a brand-accretive omnichannel businessThis isn’t a lateral move or a “maintain what’s there” role. Loop is evolving from a single-channel DTC brand into an omnichannel business. As our Head of Retail, you own how Loop shows up in physical retail. Where we go. With whom. And why. You design, test, and scale a retail channel that delivers profitable growth while strengthening the brand. No playbooks. No safe defaults. All yours. You’ll work closely with the CEO and executive leadership team as you lead early retail pilots in the US and UK and scale the channel globally, based on proven commercial, brand, and operational results.The roleYou step into ownership from day one. You set the retail direction, define what success looks like, and decide when something is ready to scale, or ready to stop. You move fast, but not blindly. You validate before you scale. You focus on retail formats, partner choices, and execution standards that compound brand equity and long-term economics.What You’ll DoOwn Loop’s retail strategy, including retail partner selection, expansion sequencing, and investment allocationLead retail pilots with a select group of partners in the US and UKEnsure retail pilots align with Loop’s brand positioning, customer experience standards, and long-term brand equityDefine clear success criteria for pilots across commercial performance, brand impact, and operational feasibilityUse pilot results to inform decisions on scaling, refining, or exiting retail partnershipsScale retail by deepening high-performing partnerships and adding new partners in the US and UK based on validated results and brand fitDevelop the roadmap and readiness criteria for EU retail expansion from 2027 onwardBuild and lead Loop’s Retail team from scratch, setting clear ownership, capability expectations, and leadership standards Partner cross-functionally with Marketing, Product, Supply Chain, Finance, and People to ensure the organization is set up to support retail growthYou Won’tHide behind process, decks, or endless alignment meetingsScale retail ahead of validated resultsCompromise brand standards or customer experience expectationsTreat retail expansion as independent from broader organizational readinessHow You’ll SucceedWe look for people who think big, stay curious, and aren’t afraid to go all in to make things happen. In this role you’ll succeed by building a retail channel that delivers incremental contribution margin and revenue growth. You’ll strengthen Loop’s brand in the real world, and prepare the organization to scale retail globally with confidence.What You'll BringProven experience building and scaling a retail channel from zero or near-zero within a rapidly scaling brandDirect experience negotiating and managing senior relationships with large retail partners (e.g. Target, Walmart, or comparable global retailers)Strong ability to translate a digital-first brand into physical retail while maintaining premium positioningDeep understanding of retail and wholesale economics, including margin structures, trade spend, inventory planning, and forecastingExperience with retail merchandising, POS storytelling, and co-op marketing programsBackground in premium, high-margin consumer categories such as designed consumer hardware, audio tech, eyewear, beauty, or similarDemonstrated experience building and leading teams in ambiguous, zero-to-one environmentsStrong strategic judgment and disciplined, data-informed decision-makingGeographic flexibility to be based in either Europe or the USComfortable with change and ambiguity Still listening?Good. We are not looking for people to watch from the sidelines. Loopers step in, speak up and go for more. More firsts. More growth. More: “I can’t believe we did that.” If that sounds like you, apply and let’s talk.Based on internal benchmarks and market data, we expect the salary range for this role in our New York City office to be $181,000 - $240,000 per year. Loop takes into consideration a wide range of factors when making compensation decisions, including but not limited to experience, skill sets, qualifications, education, and other business and organizational needs. Final salary is based on a number of factors such as location, travel requirements, relevant prior experience, and specific skills or expertise. Please note that the range listed is just one component of Loop's total rewards.