Sales Development Representative

*Who we are looking for:* We are looking for a driven candidate with a dynamic set of skills. The Sales Development Representative (SDR) role encompasses appointment and meeting scheduling (demos), targeted outbound prospecting, and relationship building. As the initial point of contact for the company, SDRs must demonstrate strong product knowledge and an understanding of the target market. The ideal candidate is initiative-driven, self-motivated, and thrives in a collaborative, team-oriented environment. SDRs who consistently meet or exceed expectations may be evaluated for future opportunities within our Account Executive team. This is a Hybrid position based out of Plano, TX. *Duties Include: *

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT
• Responsible for an assigned territory or portfolio of customers for remote sales development outreach
• Partner with Marketing to ensure qualified leads flow effectively through lead-handling processes
• Coordinate with Account Executives to understand customer needs and identify sales opportunities
• Reach out to prospects to promote new and existing products and services
• Select appropriate product information to meet individual customer needs and support upselling
• Build and maintain relationships with prospective customers
• Utilize Salesforce and other tools in the sales tech stack to track inbound leads, outbound outreach, and activities
• Identify prospect needs, determine viability, and book meetings for the appropriate Account Executive
• Proactively seek new opportunities within assigned territories and markets
• Identify cross-selling opportunities across Progress Learning products
• Support company-wide sales initiatives in collaboration with sales leadership
• Perform other duties as assigned

*Required Skills, Behavior, or Knowledge:*

• Strong verbal and written communication skills
• Active listening and consultative questioning skills
• Ability to research prospects and tailor outreach
• Strong time management and organizational skills
• Comfort working in a fast-paced, goal-driven environment
• Resilience and persistence in handling objections and rejection
• Tech-savvy with CRM and sales tools (Salesforce experience preferred)
• Collaborative mindset with the ability to work cross-functionally
• Coachability and openness to feedback
• Professionalism, integrity, and accountability
• Curiosity and a desire for continuous learning

*Benefits* Progress Learning offers a comprehensive benefits package for full-time employees, including:

• Base salary with a variable compensation structure
• Medical, Dental, and Vision insurance
• Company-paid Short-Term Disability, Long-Term Disability, and Life & AD&D coverage
• 401(k) with employer match
• 20 days of PTO annually (prorated for new hires), plus 11 paid holidays
• All required work equipment provided

Progress Learning is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.

People with a criminal record are encouraged to apply Application Question(s):

• Do you have prior experience in a Sales Development Representative (SDR) or Business Development Representative (BDR) role?
• Have you used a CRM (such as Salesforce or a similar system) to track leads, activities, or pipeline?

Ability to Commute:

• Plano, TX 75093 (Required)