Patient Access Clerk - Laboratory - PT

Patient Access Clerk – Laboratory DepartmentLocation: Uvalde Memorial HospitalJob Type: Part-TimeSchedule: Monday-Friday 3p-6pBe the Friendly Face Behind Exceptional Patient CareAt Uvalde Memorial Hospital, we know that a positive patient experience begins with compassionate and professional support. We are looking for a Patient Access Clerk to join our Laboratory team and help create a welcoming, efficient, and patient-centered environment for everyone we serve.This role is more than registration and scheduling — it’s an opportunity to provide reassurance, support healthcare teams, and make every patient interaction meaningful from the moment they walk through our doors.In This Role, You WillWelcome patients with kindness and professionalism while assisting with registration and check-in processes.Verify patient information, insurance details, and test orders accurately and efficiently.Support laboratory operations through data entry, specimen coordination, and communication with clinical staff.Answer phone calls, assist with patient questions, and provide clear pre-test instructions.Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.Help create a clean, organized, and positive reception environment for patients and visitors.Collaborate with laboratory and radiology teams to support smooth departmental operations.Provide excellent customer service and assist in resolving patient concerns with compassion and professionalism.What We’re Looking ForHigh school diploma or equivalent required.Current BLS certification for healthcare providers required.Previous healthcare, laboratory, or medical office experience preferred.Strong communication, customer service, and organizational skills.Experience with Electronic Health Records (EHR) systems preferred.Ability to multitask, maintain attention to detail, and support a fast-paced healthcare environment.A caring and dependable team player committed to exceptional patient service.Why You’ll Love Working HereBe part of a supportive healthcare team focused on patient-centered care.Play an important role in helping patients feel welcomed and supported.Opportunities for growth, learning, and professional development.Competitive compensation and comprehensive benefits package.Work in a collaborative environment where your contributions matter every day.Ready to Join Our Family?If you’re ready to bring compassion, professionalism, and excellent customer service to a team dedicated to caring for our community, we would love to meet you.