Shift Supervisor (85650)

Shift SupervisorSalary Range $24.00 - $24.95 Hourly Position Type Full Time Job Shift Any Category FieldDescriptionThe Security Supervisor is responsible for overseeing daily security operations, ensuring all posts are staffed, and maintaining a safe and secure environment for clients, employees, and visitors. This position provides leadership, training, and support to security officers while enforcing company policies, procedures, and post orders.Key ResponsibilitiesSupervise and coordinate the activities of security officers during assigned shifts.Conduct regular patrols, inspections, and audits of the site to ensure compliance with safety and security standards.Maintain accurate logs, incident reports, and documentation.Ensure all officers are properly trained, equipped, and briefed on daily responsibilities.Provide immediate response to incidents, emergencies, and alarms.Enforce company policies, client procedures, and applicable regulations.Address performance issues, provide coaching, and escalate concerns when necessary.Serve as a liaison between site management, clients, and security personnel.Assist with the onboarding and field training for new officers.Investigate incidents and prepare detailed reports.Support continuous improvement and maintain high standards of professionalism and customer service.Work EnvironmentIndoor and outdoor settingsManaging shift-based schedule, including nights, weekends, and holidaysMay involve exposure to varying weather conditions and extended periods of standing, walking, and drivingQualificationsHigh school diploma or equivalent required; security or criminal justice education preferred.Minimum 24 years of security experience, with at least 2 years in a supervisory role.Valid security license/guard card (as required by state law).Valid Driver's License with no discrepanciesStrong communication, leadership, and problem-solving skills.Ability to write clear and accurate reports.Must be able to stand, walk, and perform patrol duties as required.Ability to handle stressful situations calmly and professionally.Skills & CompetenciesLeadership and team directionConflict resolutionAttention to detailEmergency responseCustomer service awarenessTime managementKnowledge of security procedures and access control systems