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Revenue Cycle Medical Billing Appeal Financial Follow-Up Specialist
West Plains, MOMarch 26th, 2026
Revenue Cycle Medical Billing - Appeal Medicaid - Follow-Up Specialist
Location: Remote or On-Site
Hourly Pay: $18
This position is bonus eligible
Full-Time 40 hrs/wk
Work Schedule: Training Mo-Fr, 8am-5pm Central, Post Training Flex Mo-Fr 7am-7pm CentralJOB SUMMARY
The Revenue Cycle Medical Billing - Appeal - Medicaid - Follow-Up Specialist will follow-up on appeal status with traditional Medicaid and Medicaid MCO payors in a timely manner to achieve maximum reimbursement on zero and underpaid claims.
ESSENTIAL FUNCTIONS/DUTIES
Conduct online and phone follow-up on pending appeal responses.
Process all payor responses received from submitted appeals.
Handle inbound/outbound call center calls for payors and patients/guarantors.
Meet daily and monthly departmental production goals set.
Identify, document, and communicate trends in recurring denials.
Recommend process improvements or system edits to eliminate future denials or delays in reimbursement.
Document all account, accurately and timely, for all touches made on any patient account.
QUALIFICATIONS
Required Experience:
Must be fluent in English
Minimum three (3) years' experience in medical billing and healthcare revenue cycle environment
Above average knowledge of various Medicaid and Workers' Compensation payor billing guidelines
Ability to interpret remittance advices/explanation of benefits
Minimum of one (1) year in a call center environment
Knowledge and experience of computers and related technology, at an intermediate level
Preferred Experience:
Appeal writer experience
Proficient in Word, Excel, Office 365
Preferred Education:
High school diploma
GED
Or significant, relevant work experience
Why Choose Air Evac Lifeteam?As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors -keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
EEO StatementGlobal Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers sitebenefits pageto learn more about our benefit options.
R0051163
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