Hospitality Front Desk Agent

Job Description Benefits:Employee discountsAbout the Role:Join CLASSY CLEANING STAFFING AGENCY as a Hospitality Front Desk Agent and be the welcoming face of our clients' establishments! In this dynamic role, you'll provide exceptional customer service while ensuring a smooth check-in and check-out experience for guests.Responsibilities:Greet guests warmly and assist with check-in and check-out procedures.Manage reservations and handle guest inquiries efficiently.Provide information about hotel amenities, services, and local attractions.Resolve guest complaints and issues promptly and professionally.Maintain accurate records of guest information and transactions.Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.Assist with billing and payment processing.Uphold the highest standards of cleanliness and professionalism in the front desk area.Requirements:Previous experience in hospitality or customer service preferred.Strong communication and interpersonal skills.Proficiency in using hotel management software and computer systems.Ability to multitask and work in a fast-paced environment.Attention to detail and a commitment to providing excellent service.Flexible schedule, including weekends and holidays.High school diploma or equivalent; additional certifications are a plus.Positive attitude and a passion for helping others.About Us:CLASSY CLEANING STAFFING AGENCY has been a trusted partner in the cleaning and hospitality industry in Uniontown, PA for over a decade. Our commitment to quality service and client satisfaction has made us a favorite among customers and employees alike. Join our team and experience a supportive work environment where your contributions are valued!