Data Entry Specialist

Company DescriptionThe Opportunity:Elemental LED is a leading U.S. based engineering and technology company that creates, develops, manufactures, markets and sells innovative, configured and integrated LED lighting solutions. The Economic Development Authority of Western Nevada (EDAWN) has awarded Elemental LED as the "Company of the Year - Large" at the 7th Annual EDAWN Existing Industry Awards event, and "Employees First - Large" at the 10th Annual EDAWN Existing Industry Awards event.Are you detail-oriented and thrive in a fast-paced environment? We’re looking for a Data Entry Specialist who enjoys keeping things accurate, organized, and running smoothly behind the scenes. In this role, you’ll play a key part in ensuring orders are entered correctly, supporting our same-day shipping goals, and helping deliver a great customer experience. You’ll work closely with multiple teams across the company, solve problems as they arise, and help keep operations moving efficiently. If you enjoy working with data, collaborating with others, and making an impact through accuracy and organization, we’d love to hear from you. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.Job DescriptionPerforms order entry according to standard operating procedures and the company’s same-day shipping goalsResponds to customers promptly via phone and emailDocuments conversations concisely with enough detail for others to understand upon reviewEffectively responds to and prioritizes multiple requests for service from customers and colleaguesCollaborates with the Distribution Center, Accounting, Supply Chain, Manufacturing, and other departments as directed by the Leadership TeamInteracts and engages with Operations and Shipping departments to resolve shipment issues and ensure orders and products ship on time and accuratelyProactively communicates issues to management and follows established order management processesAssists in developing workflow improvements, including process enhancementsAppropriately escalates more complex or sensitive customer issues to the Leadership TeamQualificationsBachelor’s degree in Business Administration or a related field, or an equivalent combination of education, training, and experience preferredMinimum of two (2) to four (4) years of data entry, order entry, or customer service experience in a complex environment, with increasing levels of responsibilityStrong attention to detail and accuracy in data entryAbility to manage multiple tasks and priorities in a fast-paced environmentStrong communication and collaboration skillsEnjoys order entry and has very strong data entry skillsSelf-motivated with a knack for being meticulous/detailed orientedThrives in a fast-paced environment; learns and synthesizes information quicklyIs adaptable and flexibleIs a dependable professional who has great attention to detailWorks quickly and efficiently with a high degree of qualityIs comfortable on the phoneHas excellent follow-up, organizational, and time management skillsAbility to multi-task and work under pressureAbility to analyze a problem, solicits input to seek alternative solutions, and recommend/implement solutionsCapability to engage in constructive conflict resolutionStrong verbal and written communication skillsStrong analytical skills to identify and resolve workflow problemsExperience collaborating and communicating with sales leaders across the organizationAdditional InformationAll your information will be kept confidential according to EEO guidelines.About Us:Visit us at www.elementalled.com or call 877-564-5051.All your information will be kept confidential according to EEO guidelines.